AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
935 Reviews of AutoNation Chevrolet Mesa - Service Center
Mike in service was great. He got my Camaro in and replaced all her original emblems with blacked out emblems. I love Fireballs new look! He got my Camaro in and replaced all her original emblems with blacked out emblems. I love Fireballs new look! More
It was horrible to have to wait 2 hours to get an oil change!! If they are that busy, then they need to start scheduling the appointments further apart!! Also, there was no shuttle so we had to sit the change!! If they are that busy, then they need to start scheduling the appointments further apart!! Also, there was no shuttle so we had to sit there for the entire time!! More
Was told it would be a 2 hour wait; turned out to be approximatel 2 hours and 45 min due to having to order the part: which was ok with me. But after 2 hrs and 30 min; I ask someone to check on my car. approximatel 2 hours and 45 min due to having to order the part: which was ok with me. But after 2 hrs and 30 min; I ask someone to check on my car. He came back with information regarding some else's car. I said I only brought it in for windshield wiper recall. He rechecked and said it was about ready. More
Customer Service was great. ..speed and accuracy were important...we waited for car...only bad thing was dirty paper and plastic were still in front seat :( ..speed and accuracy were important...we waited for car...only bad thing was dirty paper and plastic were still in front seat :( More
I only take my car in to get serviced at this location. The staff is always fast and friendly. This is the first time i did something other than routine car maintenance and everything went smoothly. The staff is always fast and friendly. This is the first time i did something other than routine car maintenance and everything went smoothly. More
Johnny Ribeiro provided EXCELLENT customer service. He gave me frequent updates, clear explanations, and answered all my questions. I normally have great service here at AutoNation of Mesa at Supersti He gave me frequent updates, clear explanations, and answered all my questions. I normally have great service here at AutoNation of Mesa at Superstition Springs. The only real problem I have is the quality of my vehicle, the 2018 Chevy Malibu. . I have taken it in three times for the same issue...a malfunction with the on screen display and gear shift mechanism. I turn off the car, place it into park, and the on screen display says "Please Shift to Park". Sounds like a simple fix right? Nope! Another $500 down the drain. Seems like a scam only to get customers to come in every few years. On a side note my wife owns a 2013 Chevy Sonic that we NEVER have to take into the shop. She drives much further to work (15 miles to my 4 miles)...my car is much newer. We both are safe drivers but I am still paying hundreds of dollars for what seems to be simple repair on the computer screen. PLEASE ADDRESS THE ON SCREEN DISPLAY ISSUE AS IT RELATES TO THE GEAR SHIFTER...IT IS GETTING VERY ANNOYING HAVING TO PAY $500 FOR SOMETHING SO SIMPLE. More
This was the worst experience ever. They didn’t provide shuttle as promised and failed to effectively communicate. The service tech actually filled out the survey positively and tried t They didn’t provide shuttle as promised and failed to effectively communicate. The service tech actually filled out the survey positively and tried to force me to sign it. Will not go here ever again. More
Dropped my car off on Monday, and Tuesday and received a call letting me know what was wrong. It will take a week to get the part so they sent the courtesy shuttle to my house to pick the car up. I will tak call letting me know what was wrong. It will take a week to get the part so they sent the courtesy shuttle to my house to pick the car up. I will take it back in next week to have the part installed. More