Allen Samuels Chevrolet - Service Center

Roland Alanis is a great advisor. Straight up and works through concerns. Takes care of his customers! Straight up and works through concerns. Takes care of his customers! More

Damage my 2021 Escalade . Took 5 times to get the alignment correctly, in process of fixing the alignment they were assigned to replace heating passenger seat and damaged car Took 5 times to get the alignment correctly, in process of fixing the alignment they were assigned to replace heating passenger seat and damaged car panels and other interior parts. Autonation Chevrolet Dealership has had my car for over a month and still in the shop waiting for parts and further inspection the damage they have caused. More

BJ never ceases to amaze. I was at another dealer closer to home, that I had an appointment set up with, for oil change. When I showed up for that appt. I was told that thei I was at another dealer closer to home, that I had an appointment set up with, for oil change. When I showed up for that appt. I was told that their system was down, come back later. I went to Auto Nation North, and BJ said "Sure, we can squeeze you in. You will have to leave it with me, but we will get it done by lunch". Got everything setup, they had a driver quickly take me to my office, and it was great. BJ Called me before lunch, said I was ready to go. More

I would not take my Camero anywhere else but Chevy North Side dealer. I always get great service and friendly staff. Side dealer. I always get great service and friendly staff. More

I used to go to Auto nation off of Airline , and switched to Auto nation Chevrolet on spud and greenwood. My consultant Roland is very nice. switched to Auto nation Chevrolet on spud and greenwood. My consultant Roland is very nice. More

Poor service. Not the type of customer service anybody should receive. Beginning with my assigned service advisor that didn’t call to tell me my car was ready. Nor Not the type of customer service anybody should receive. Beginning with my assigned service advisor that didn’t call to tell me my car was ready. Nor with the service team that worked on my suv and left mud on my driver side area and grease stains on my carpet in the back. More

Great service and convenient location. Great customer service and quality of services offered to their customers. Great customer service and quality of services offered to their customers. More

PLEASANT KNOWLEDGEABLE ABOUT PRODUCT AND ALL IN ALL GOOD SEVICE KEEP ME INFORM HOW LONG WAIT TIME. SEVICE KEEP ME INFORM HOW LONG WAIT TIME. More

Roland Alanis is a professional, courteous, friendly service representative. Very knowledgeable. Got my vehicle back in a timely manner. service representative. Very knowledgeable. Got my vehicle back in a timely manner. More

Great service and sales. Quick and clean work. Much appreciated, however two suggestions: online/text scheduling failed to mention that there are two identically branded Auto Quick and clean work. Much appreciated, however two suggestions: online/text scheduling failed to mention that there are two identically branded Autonation chevy dealers on the same road, but several miles apart, hence I showed up where i bought the truck, instead of where the scheduler selected. Better communication needed; and when a petite mechanic changes the drivers seat upward and forward to move a customer vehicle to accommodate their height, please reset the seat for the taller owner because in this case I couldn't ever climb into my truck until I reset the seat myself. Great people, just need a tune-up on these two elements if customer service. More