Allen Samuels Chevrolet - Service Center

Service has always been GREAT until now. I had some work done on my truck and when I got home I noticed that my "settings" were not reset and I am unable to reset it manually myself . I ha I had some work done on my truck and when I got home I noticed that my "settings" were not reset and I am unable to reset it manually myself . I have called 3 times and the dealership took a message but I can not get anyone to call me back. I am getting tired of having to continue to reach out to them so that they can complete the job that they were supposed to have completed over a week ago. It is a quick fix and I should not have to continue to wait on them to set up a time to get it done. More

Great customer service and they always do a ood job on my vehicles. They don't take took long either. vehicles. They don't take took long either. More

Service for my vehicle was handled very professionally. Service team understood my sleeping schedule needs and looked out for me so I could get some extra rest. Service team understood my sleeping schedule needs and looked out for me so I could get some extra rest. More

Fabulous service advisor. Everything fixed. Marvelous service every time. I have used the same advisor for 19 years. When their is a problem, she does an excellent job of dia Everything fixed. Marvelous service every time. I have used the same advisor for 19 years. When their is a problem, she does an excellent job of diagnosing the problem and having it fixed More

Marvelous service advisor. BJ goes out of the way to see that my needs are met. She is friendly and professional. BJ goes out of the way to see that my needs are met. She is friendly and professional. More

My experience was good. My car was completed fast and Louis was great. Thank you My car was completed fast and Louis was great. Thank you More

Great service when I made an appointment for my Tahoe. Friendly service and quick to notify my on my vehicle status. Thanks again for taking care of my Tahoe. Friendly service and quick to notify my on my vehicle status. Thanks again for taking care of my Tahoe. More

Roland was a pleasure to talk to. He got my vehicle old change taken care of right away. He also provided a quick quote on a set of tires. Will definitely go abck again for service. He got my vehicle old change taken care of right away. He also provided a quick quote on a set of tires. Will definitely go abck again for service. More

Aunt Nation North is the best in town! Excellent service, they are fast and friendly!! Excellent service, they are fast and friendly!! More

First , the car Jack was a recall after 3 months after I purchase the vehicle. Then it took about a year and 2 month to get it service . Only after I called them to check the status of it .Then the front fe purchase the vehicle. Then it took about a year and 2 month to get it service . Only after I called them to check the status of it .Then the front fender and headlights “ CLIPS” came apart & when I took it in to have it check it , the service manager pointed out that I had ran into something or that someone bump into it . So they called it the service parts manager and ask him for assistance, and he mentioned that “CLIPS” sometimes fall off or are not installed correctly. So it took another two weeks to have them fix correctly but they want to charge me . But I mentioned that it was still under Warranty and I’m not responsible if parts were not installed correctly . So after a few more days they took care of it . When I pick up they ask if I purchase the car NEW ? I assume I did . And it was a car that was brought down from the Austin , Texas area . Then the gentleman, Luis, mentioned that sometimes, manager use cars or that they lend them out to test drive them ... So now I’m wondering if it was a new vehicle? Or if it was involved in some type of accident. Several time I was ask , If I had work done to it . It’s a 2021 Chevy Trailblazer with under 8000 miles . So I hope not to have anymore issues with it . More