AutoNation Chevrolet Waco

Had a good experience with Christopher Hopkins, front-sales rep., and Art Garza (the "Spark guy") on the end of the new car purchase. Chris even retrieved a garage remote clicker from my trade-in w front-sales rep., and Art Garza (the "Spark guy") on the end of the new car purchase. Chris even retrieved a garage remote clicker from my trade-in when I came to pick up some other items from my old car. Art gave me some important advice about utilizing new technologies with the 2022 auto. I did find the "back-and-forth" negotiating on the price to be somewhat irritating--either be upfront with discounts (I was already going along with an MSRP quote that was at least $700 higher than several other dealers in other parts of the country), or don't wave them in front of the buyer. If the sales rep. has to get approval from a manager anyway, why not arrange from the start for a meeting with all three of you to agree on the price from the get-go? It would save a lot of time and be a lot more transparent and respectful of the buyer's time and good will. Otherwise, I would have given this dealership five stars across the board. In the end, I got the car I wanted, and due to the scarcity of these affordable little gems (GM has announced it will stop manufacturing them in August), I was willing to play along with the jacked-up MSRP, and less than ideal interest rate. More

The staff was friendly and knowledgeable. The service requested was done promptly and correctly. The price was reasonable. The service requested was done promptly and correctly. The price was reasonable. More

Its a pretty nice place, the workers are very Kind and helpfull! Would definitely recommend it! helpfull! Would definitely recommend it! More

Every time I've gone for a car service everyone there has always been so helpful and patient when I ask questions. always been so helpful and patient when I ask questions. More

Had a scheduled appointment for an oil change and waited over 2 hours before it was completed. The only thing they did was not charge my oil change to my maintenance plan which ultimately gives us one more over 2 hours before it was completed. The only thing they did was not charge my oil change to my maintenance plan which ultimately gives us one more free oil change but it was still a huge inconvenience and ridiculous amount of time to wait on your truck to get an oil change when you scheduled an appointment and didn’t just walk in. Usually have to wait about an hour or so but never over 2 hours like this last time. The only way we knew what was going on was to ask. They did not come and give us any information. More

Very nice keep me updated on everything that was going on with my vehicle my car was back rolling in a few days with my vehicle my car was back rolling in a few days More

My experience was very bad. I don't know if I will ever bring my car back there I don't know if I will ever bring my car back there More

My visit to the dealership was good. Jeremiah, the service technician was friendly and listened to what I had to say. Also, my vehicle was in and out in a timely manner. You #rock Jerem Jeremiah, the service technician was friendly and listened to what I had to say. Also, my vehicle was in and out in a timely manner. You #rock Jeremiah! More

Very Helpful and Professional. Answered every question I had and service was real fast. I'm a very satisfied customer. Answered every question I had and service was real fast. I'm a very satisfied customer. More

This dealership is friendly, helpful, and very prompt with their service. The representatives are courteous and very responsive. with their service. The representatives are courteous and very responsive. More