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AutoNation Chevrolet Waco
Waco, TX
579 Reviews
AutoNation Chevrolet Waco is your go-to destination for all things Chevrolet in the Waco area, and is one of the largest Chevrolet dealerships in Central Texas. Located in Waco near the Parkdale Shopping Center, our dealership serves residents from surrounding Beverly Hills, Hewitt, and Woodway, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Waco has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 579 reviews
January 15, 2024
Amazing people work at this dealership, a friend referred me to AutoNation Chevrolet of Waco. They we very easy and knowledgeable of what I was looking for in a truck. Billy showed me the differences betwe me to AutoNation Chevrolet of Waco. They we very easy and knowledgeable of what I was looking for in a truck. Billy showed me the differences between models, and when I pick up my truck he made sure I knew every thing about. Great people to work with. More
by GLENDA.HALL77
Employees Worked With
William Martin
January 13, 2024
Very easy and pleasant car buying experience. Oscar was very courteous and helpful while we looked at several cars and was not pushy on a sale. He went beyond the sale and made sure we knew where Oscar was very courteous and helpful while we looked at several cars and was not pushy on a sale. He went beyond the sale and made sure we knew where things were at the dealership for future needs like parts and services. More
by B.ham425
Employees Worked With
Oscar Diaz Cruz
January 04, 2024
Didn’t do nothing to my car. Worst experience for mechanic ever. Will not recommend to no one. They are lazy and one of the service representatives disrespectful Worst experience for mechanic ever. Will not recommend to no one. They are lazy and one of the service representatives disrespectful More
by Rickyguerrero
Employees Worked With
Lisa
November 29, 2023
Matt Bush has Very poor communication skills. Dropped my vehicle off on my vacation time so they had 6 days to fix the heater control & engine misfire. ‘Service advisor’ Matt Bush let my vehicle Dropped my vehicle off on my vacation time so they had 6 days to fix the heater control & engine misfire. ‘Service advisor’ Matt Bush let my vehicle sit for 2.5 days without calling me to inform me of needed repairs. I initiated 1st contact 2.5 days after dropping vehicle off & found he had been waiting 2days for an ok from the fleet agency for the repair. Within 1 hour I got the ok from fleet for him. Additionally, Matt Bush stated there was no problem with the misfire that I brought it in for, I indicated I would bring it elsewhere to get that fixed. Matt then apparently had the tech re-drive it and they found that the vehicle needed spark plugs, coil pack, and plug wire. Had Matt Bush informed me of the ‘no problem found’ issue earlier in the week, I could have related more info to him and saved several days of the vehicle just sitting on the lot doing nothing. Because of the lack Matt Bushs’communication, I had to get a rental car for my first day back to work because the repairs were not complete when I needed to pick the vehicle up, Matt Bush made no apologies and had no empathy for the situation. When the van was completed on Monday evening, Matt Bush texted me at 6:07pm stating I could pick the vehicle up and the keys/paperwork were on his desk. I arrive approx 7pm to find the service department locked up and no one in the sales side had the keys to get in. Again, no apologies or empathy, just a 40 minute wasted trip for me. I had to return again Tuesday am to pick up the van, thanks to the lack of communication by Matt Bush. In the end the repairs were completed and the vehicle is fine, but lack of communication caused me to pay for a rental car and these repairs to take much longer than they would have if Matt Bush would have properly communicated. Additionally, the dealership charged an additional $379 to remove the engine cover of the van, but it was never removed… the tech went in thru the fender well areas to replace the spark plug, wire, and coil pack. (I saw the van with the wheels off & Matt Bush confirmed that was how the tech was doing the repair- instead of pulling the engine cover). So maybe some overcharging for repairs as well. Just avoid this place unless you absolutely have to use them, More
by brent.tubbergen
Employees Worked With
Matt Bush
