AutoNation Chevrolet Waco - Service Center

I made the mistake of taking my 34 year old Chevy in for a simple tire change and alignment. They had it 2 days before I went up there to see why it was taking so long; seems they forgot to call me and tell a simple tire change and alignment. They had it 2 days before I went up there to see why it was taking so long; seems they forgot to call me and tell me it was 'ready'. Car handled worse, I took it back for 2 more days of "don't know what's wrong with it" and "he thinks it's the steering rack". There was nothing wrong with the steering rack when I brought it in. There was nothing wrong with the car at all except it needed rear camber shims and you didn't even do that! So now I've got it at a REAL service center to find out what your idiot broke. You will never see another penny from me. You think I'm gonna buy a car from a place that can't be trusted with a classic car? xxxx to the naw. More

always great fast and reliable service! Update on my car and what I need to do to keep her good Update on my car and what I need to do to keep her good More

They are friendly, efficient, and customer oriented. However, I did not receive any kind of paper or e receipt showing the work that had been done for my records. Someone else picked up the car for me However, I did not receive any kind of paper or e receipt showing the work that had been done for my records. Someone else picked up the car for me and they didnt ask. There was no charge for a recall item, but I would like a record of anything done to the car. More

Service Rep was courteous. The waiting area was a little too cold for me but other than that service was great. The waiting area was a little too cold for me but other than that service was great. More

Great dealership with excellent customer service. Easy to make online appointment and they got me right in. They found problem and fixed it promptly. Easy to make online appointment and they got me right in. They found problem and fixed it promptly. More

Super quick service! The staff was really nice and they took care of my car! It was a great experience The staff was really nice and they took care of my car! It was a great experience More

Very friendly staff was greeted upon arrival and when I left dealership. Clean and comfortable lounge area. Overall a comfortable place to have my vehicle serviced. Will be back again for sure. I highly re left dealership. Clean and comfortable lounge area. Overall a comfortable place to have my vehicle serviced. Will be back again for sure. I highly recommend this dealership More

Service rep was very courteous. Restroom was clean. Not very good communication between service rep & actual person doing service on vehicle. Restroom was clean. Not very good communication between service rep & actual person doing service on vehicle. More

Service at AutoNation is always amazing! I appreciate their attention to detail and their professionalism. I appreciate their attention to detail and their professionalism. More

I took my Chevy Colorado in for service because my oil was low. Although the appointment took longer than expected, Shannon took great care of me and comped my oil change. Autonation will continue to moni was low. Although the appointment took longer than expected, Shannon took great care of me and comped my oil change. Autonation will continue to monitor my oil levels regularly without requiring an appointment so that they can determine the cause of the low oil. More