AutoNation Chevrolet Waco - Service Center

AutoNation Waco Texas was great at working with us to fit us in around our very busy life. We were in and out within an hour and the waiting area was clean safe and comfortable and at 7am the free coffee wa us in around our very busy life. We were in and out within an hour and the waiting area was clean safe and comfortable and at 7am the free coffee was a real treat as well. The service Tech kept us well informed of our progress and after our car was finished pulled it up close so my old, crippled butt could get in it easily. When we got home i checked my text messages and the Lube Tech. had provides a video inspection of the undercarriage of my car including breaks, tires, fluid levels and filters. A job WELL DONE. Dave A. Waco Tx, More

I came in for an oil change. I make an appointment and it was taken care of quickly and efficiently. I make an appointment and it was taken care of quickly and efficiently. More

Took car in for service. Service advisor was very polite and helpful. Advised on other items that needed to be checked. Service advisor was very polite and helpful. Advised on other items that needed to be checked. More

Was very polite. Answered all my question. I would recommend people to you for service. Answered all my question. I would recommend people to you for service. More

I called ahead and made an appointment. The guy on the phone was super nice and easily accommodated my request for a specific appointment time to coincide with another appointment I had in The guy on the phone was super nice and easily accommodated my request for a specific appointment time to coincide with another appointment I had in the area. I was greeted immediately upon entry to the facility. I waited about a hour for my oil change and inspection. Everyone there was helpful. More

Found out what was the problem with my silveraldo key ignition. Very pleased with service. Took my truck twice to dealership where I purchased it. They could not find the problem. Autonation knew how to ignition. Very pleased with service. Took my truck twice to dealership where I purchased it. They could not find the problem. Autonation knew how to trace it down. Knowledge counts for alot. More

Service was good but it is a bit difficult to get thru on phone with the outside answering service! Once I got thru the service personal were great. on phone with the outside answering service! Once I got thru the service personal were great. More

After 2 1/2 years, they finally stopped a rattle in the box around the rear view mirror. This visit was very good. box around the rear view mirror. This visit was very good. More

William handled our situation with great care. He was very helpful. Great customer service. Thank you He was very helpful. Great customer service. Thank you More

I love the customer service they offer. They always welcome you very polite. I’ve always had a good experience with them, except last visit took them like 4 hrs to do do oil change.. I know They always welcome you very polite. I’ve always had a good experience with them, except last visit took them like 4 hrs to do do oil change.. I know they were prob really busy but 4 hrs! Gentlemen that helped me was kind all the time. Other than that no other problems. More