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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.6
363 Reviews

363 Reviews of AutoNation Chevrolet West Colonial - Service Center

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November 24, 2022

As expected, service on my Bolt was complete and done on time. What was unexpected was that my car had been washed, dried, and vacuumed!. More

by Krpeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
Nov 25, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 23, 2022

Justin was very awesome I was very satisfied . . I would be gladly to recommend Justin More

by Hakima howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 24, 2022 -

AutoNation Chevrolet West Colonial responded

Hello Hakima, Thanks so much for the warm recommendation of the team here at Autonation Chevrolet West Colonial. Drive safe, and we'll see you on the road.

November 21, 2022

Service was fulfilled and there was a nice guest service lady that checked that kept tabs on our services that were being done. More

by myeshadread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
Nov 23, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 18, 2022

The service and sales dept work together to help serve your needs. In the service dept they treat your vehicle as if it was their own. And the sales dept also goes on and beyond to find the perfect vehicl More

by edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 22, 2022 -

AutoNation Chevrolet West Colonial responded

Hello Edwin, we are so happy to read such a great review about Autonation Chevrolet West Colonial! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 16, 2022

Everyone was very professional and very kind. I was very satisfied with my visit to the dealership! More

by DeAngelo Solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Pickett
Nov 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

November 14, 2022

Worst Chevrolet dealership in Orlando . did not return calls, lost my key, Never repaired car. Poor security… I finally had the car towed to Starling Chevrolet and they never missed it! More

by Bobbie Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Nov 17, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Bobbie, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 11, 2022

Go see the new manager at service and let him show you what doing a job right is all about. More

by Briansinghllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New young male manager
Nov 21, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 10, 2022

Very helpful, kept me informed of progress, clean, close by, and quick repairs thank you. More

by mark.payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Nov 18, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 09, 2022

Had a very good conversation with New service manager! Appointment was on time! Great job! Thanks More

by tcbigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I remember female, can’t recall her name at the moment!
Nov 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 05, 2022

No communication with customer. Tell you one price then it's another price at the end. Never have the work done when they say it will be done. More

by Robie008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some many.
Nov 13, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

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