AutoNation Chevrolet West Colonial - Service Center

Dealer in West Colonial was great, customer service very professional, Andrew was very nice with us, everything on time . For sure next time I will go there for my maintenance car. professional, Andrew was very nice with us, everything on time . For sure next time I will go there for my maintenance car. More

Poor communication from the service advisor. Had me waiting 3.5 hours to then find out that they are waiting on an approval from the fleet management company for a air filter. I later called t Had me waiting 3.5 hours to then find out that they are waiting on an approval from the fleet management company for a air filter. I later called the fleet company to ask them about the wait time. They told that it should not take more than 15 minutes to get an approval. And if they have wait linger than that again, I need to give them a call to let them know. Not sure why my truck needed a new air filter when it has less than 8000 miles driven. More

My service advisor Terrence was extremely helpful and he explained everything i needed to know about my service explained everything i needed to know about my service More

The service was great we took the vehicle in on a Monday and received it back by Friday man did a great job i appreciate the service and received it back by Friday man did a great job i appreciate the service More

Car was fixed right the first time. The service advisor Tammy and technician did a great job! The service advisor Tammy and technician did a great job! More

I’ve been dealing with them for years but there responce on a problem is nill at this point. Someone by the name of dolli was going to call me with info but I left messages and she never called and that w on a problem is nill at this point. Someone by the name of dolli was going to call me with info but I left messages and she never called and that wasn’t even the whole problem. More

Brought my car there and was not able to get sn appointment for over a week, never even got a call back. Absolutely terrible service. appointment for over a week, never even got a call back. Absolutely terrible service. More

I checked in at 730 am and left at 1030am. It doesn’t take 3 hours for an oil change. Staff was very friendly! It doesn’t take 3 hours for an oil change. Staff was very friendly! More

Poor customer service, rude and unhelpful. Left me without a car for 5 days without a way to get to work as a healthcare worker. Left me without a car for 5 days without a way to get to work as a healthcare worker. More

Very happy, great experience. I had the issue with my engine. Service team of Chevrolet west colonial has taken care of my vehicle. Thank you!! I had the issue with my engine. Service team of Chevrolet west colonial has taken care of my vehicle. Thank you!! More