AutoNation Chevrolet West Colonial - Service Center

Took over 2 hours for an oil change, was even early for a 10:00 appt and didn’t get out till almost 12:00. Then they didn’t do the car wash because it took to long for oil change. We go there for special C 10:00 appt and didn’t get out till almost 12:00. Then they didn’t do the car wash because it took to long for oil change. We go there for special Chevy and I would do better at a regular oil change place. No sure we would come back. Very disappointed. More

Very professional helpful keep you updated at all times give you complimentary wash gives recommendation. give you complimentary wash gives recommendation. More

Great service, good staff. I recommend this dealer to buy a car or for service I recommend this dealer to buy a car or for service More

First appointment employee wasn't present for oil change. Second attempt, task took 1:40. Second attempt, task took 1:40. More

Incompetent. , sneaky, underhanded. Booked scheduled maintenance with plan I prepaid for. When I got there they had my vehicle under someone elses name after Ihave , sneaky, underhanded. Booked scheduled maintenance with plan I prepaid for. When I got there they had my vehicle under someone elses name after Ihave already had it serviced here before. They said they couldn't service me. Then they saidthey got it straightned outand did the service. I said to do all items that I have with the maintenance package I have. Then a few days later after the service they left me a voicemail that they were sending me a bill because my services were not covered. More

This is only my second experience with them and it started out a little rocky but Nate the service employee I ended up speaking with came in a saved the situation. I started out a little rocky but Nate the service employee I ended up speaking with came in a saved the situation. I More

The service department has a difficult time communicating with your insurance company. I can't get my rental car cost back because of it. with your insurance company. I can't get my rental car cost back because of it. More

Friendly, courtious staff. Helped to analyze my cars problem and resolve / correct the condition while keeping me informed through out the process. Helped to analyze my cars problem and resolve / correct the condition while keeping me informed through out the process. More

I received a very good customer service every time I went to the dealer for service. to the dealer for service. More

Tammy was very friendly, Will return! The only thing I missed from servicing on my Cadillac Dealer is that Cadillac washes the car. The only thing I missed from servicing on my Cadillac Dealer is that Cadillac washes the car. More