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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.6
361 Reviews

361 Reviews of AutoNation Chevrolet West Colonial - Service Center

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February 24, 2022

I'm very upset with this dealer. I have taken my vehicle from 9/2021 to 2/18/2022 - total of 4 times with the same issue. Steve Beall has been great at customer service but resolving More

by Ruthsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Beall
February 24, 2022

We had a good experience at AutoNation. A huge thank you goes out to Tammy Morales for her help in getting us in, and having the problem fixed. She's a great asset to AutoNation. More

by larry.rutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gill
Feb 26, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

AutoNation Chevrolet West Colonial Serviced my C8 Corvette and went above and beyond on taking care of me. Thanks Justine for a Great Job More

by tropicalfloors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gill
Feb 25, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

February 22, 2022

We took our Equinox in to have the ECM replaced. We were told the Ecm was ok and that it was another computer problem. 2500 dollars later and it turned out the Ecm was the problem. Ecm was covered b More

by Fez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin, Jimmy
Feb 26, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon. Take care!

February 21, 2022

Fast and courteous loved the way I was greeted when I checked in and the results of the time the service would take was on timr More

by easonde495
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gill
Feb 24, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 19, 2022

The service department was friendly and efficient. I arrived early for my appointment and they still started working on my car right away. The waiting area was a nice space to get work done while I wa More

by Piper2dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gill
Feb 21, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 19, 2022

While visiting from IL our battery died at Leu Garden. Got a jump there and called Autonation. Spoke to Chris and he set up our appointment for 4:15 PM it was 4:00 PM when we called. It took only 10minute More

by Pete and Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Justin, Steve
Feb 21, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. It is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

February 19, 2022

I had a very pleasant professional experience with AutoNation. From my initial phone call for service to the return of my vehicle, everything went smooth and efficient. Prior to calling them, I contac More

by CP from Dan Newlin’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Beall and ALL others in Service Dept.
Feb 22, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2022

Everytime I visit I'm always treated well and every thing is explained thoroughly regarding my service or repair. They always answer my questions More

by kischa2076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 16, 2022

Tammy was very helpful in solving our issues with the electrical system in our Equinox. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Morales, Jessica Gill
Feb 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Denise, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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