AutoNation Chrysler Dodge Jeep Ram Canon City

While driving to Buena Vista got a warning that the DEF system need service immediately, this was a vacation pulling our fifth wheel also had the grand kids with us. Got to BV and found that the closest d system need service immediately, this was a vacation pulling our fifth wheel also had the grand kids with us. Got to BV and found that the closest dealership was in Canon City, called that evening and explained the situation and they were able to get me in the next day. Once there explained the situation to Brandon the service manager. He said he need the truck for a couple of hours to diagnose the problem. Right on time but would need to leave the truck overnight, he recommended a car rental place and they gave us a ride there, he assured that they would have parts in the AM and would have truck ready before noon. Brandon called the next morning at 10AM and said truck was ready. If not for Brandon and his service team our vacation would have been ruined. Great job team!!! More

I was in a hail storm in June 2023, my 2021 Ram truck was severely damaged. Took truck to the dealership I purchased it from, City Auto Plaza in Canon City (now AutoNation). They had truck for 3 months doing severely damaged. Took truck to the dealership I purchased it from, City Auto Plaza in Canon City (now AutoNation). They had truck for 3 months doing repair work, when I went to pick it up the first time the paint was mismatched so they repainted it. I went back to pick it up and all my stuff was thrown in a pile in the back seat, pieces of trim were missing, exterior lights missing, hood liner was falling off, interior trim was falling off, gaps were inconsistent on body work, hardware was loose, missing seals, batteries were dead, paint was all sorts of different textures. Took the truck back several times for re=repair but they had closed their body shop, so in Jan of 2025 they sent me over to an independent body shop to have them repaint it. They found so many issues and kept uncovering more they further they dug into it so they declined to work on it. They also said the truck was totaled in their opinion, structurally damaged by the dealers body shop. For the last 8 months Pete Severson, the GM at the dealership, said he was going to find me a truck or buy me out of my truck, and he was going to make this right. He says he has not been able to find a truck to replace mine, and yesterday he offered me auction price for my truck which is $20K less than KBB value. I took a cosmetically damaged vehicle in for repair and they gave me back a structurally damaged vehicle and did not perform the repairs they claimed they did. More

Always very professional and thorough with service and communication Same experience when I purchased the wrangler communication Same experience when I purchased the wrangler More

Brandon is always very helpful and professional. Got us in right away, not much of a wait. Got us in right away, not much of a wait. More

The Service Techs were very knowledgeable and professional. They were able to get my truck in right away and answered all of my questions. Great service! professional. They were able to get my truck in right away and answered all of my questions. Great service! More

AutoNation has been doing service on my 2008 Jeep Wrangler Unlimited for years now. Every service was exactly what I'd expect from a great service department. I have 220k+ miles on the Jeep now, and Wrangler Unlimited for years now. Every service was exactly what I'd expect from a great service department. I have 220k+ miles on the Jeep now, and I trust them to keep it going for a while still. More

Lucas was very accommodating and professional. The process was great from sales through finance went smoothly. The process was great from sales through finance went smoothly. More

Very happy with the oil change. You done good. will see you the net time. You done good. will see you the net time. More

Brandon is always very accommodating and extremely knowledgeable. Brandon and his crew have been nothing short of spectacular when it came to our RAM 2500 diesel and Jeep Grand Jerokee Trailhawk! We l knowledgeable. Brandon and his crew have been nothing short of spectacular when it came to our RAM 2500 diesel and Jeep Grand Jerokee Trailhawk! We live over 1.5 hours away with a dodge service department 4 miles from us and we choose to make the drive to Canon City because of Brandon and his crew! Everyone is always extremely nice and they actually care about you and your vehicle. You are not just another number. You have a name and they remember your face. They truly make you feel extremely confident that your vehicle is in the hands of professionals.......and it is!! Thanks, Brandon!! You're The Best!! Ralph & Tami Zimmerman More