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AutoNation Chrysler Dodge Jeep Ram Canon City

Canon City, CO

Overview
Employees
Reviews
Vehicles
4.5
335 Reviews
AutoNation Chrysler Dodge Jeep Ram Cañon City proudly serves Cañon City with quality RAM, Jeep, Dodge, and Chrysler vehicles. We have something for every taste and need with models like the RAM 1500, Jeep Grand Cherokee, Renegade, Dodge Durango, and more.
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3151 US Highway 50

Canon City, CO

81212

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Showing 335 reviews

September 07, 2021

I brought my truck in for a free oil change I received when I bought it in Texas. Got me in right away…. Great service. Nice clean waiting room. Clean bathroom More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ready
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Oct 05, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you so much for your review, Matt! We appreciate your business and look forward to the opportunity to serve you in the future! If you need anything please don't hesitate to contact us anytime. 719-275-2329 City Auto Plaza 3151 E. Highway 50 Canon City, CO. 81212 cityautoplaza@gmail.com

September 06, 2021

Always friendly and helpful can drop in anytime and get questions answered More

by Catluvv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ready
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Oct 05, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you so much for your review! We appreciate your business and look forward to the opportunity to serve you in the future! If you need anything please don't hesitate to contact us anytime. 719-275-2329 City Auto Plaza 3151 E. Highway 50 Canon City, CO. 81212 cityautoplaza@gmail.com

September 01, 2021

I don't remember the dudes name that helped me but I know he was working at the first computer he did am amazing job was friendly and helpful he helped get my car fixed in a very stressful time for my family More

by Jacob eason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ready
Report | Print
Sep 01, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you for your amazing review, Jacob. I believe you are talking about Scott Ready and we're so pleased to hear about your experience with him. We will be sure to let him know! Thank you for choosing City Auto Plaza and we look forward to serving you in the future. If you need anything please don't hesitate to contact us anytime. 719-275-2329 City Auto Plaza 3151 E. Highway 50 Cañon City, CO. 81212 cityautoplaza@gmail.com

August 31, 2021

City auto is an amazing place to get any vehicle worked on. I also want to thank the parts department, management and most of all the mechanics who work hard at fixing any vehicle. More

by Pickles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Englebrecht , Brandon Bohna, Allan Coe, Sara Schimpf , Mark Ehrreich, Scott Ready, Brian Bohna , Dan Earl
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Sep 01, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

You're AMAZING Pickles!!!! Thank you so much for your review and kind words. Our goal is to provide each guest with a professional, knowledgable, & friendly experience no matter what dept. he or she is visiting! We appreciate your business and look forward to serving you in the future. If you need anything please don't hesitate to contact us anytime. 719-275-2329 City Auto Plaza 3151 E. Highway 50 Cañon City, CO. 81212 cityautoplaza@gmail.com

August 29, 2021

From Shane when we got truck at your store to today has been a great experience for o More

by cindi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Scott Ready
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Aug 30, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you for your review, Cindi! We are grateful for your business and look forward to serving you in the future. If you need anything please don't hesitate to contact us anytime! 719-275-2329 City Auto Plaza 3151 E. Highway 50 Canon City, CO. 81212 cityautoplaza@gmail.com

August 28, 2021

Brandon and his crew in the Service Department are the best ever..!! They always know me and treat me well. So nice, always smiling and happy. I love going in there..:)!! More

by 4miledesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bohna
Report | Print
Aug 30, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you for your review 4miledesign! We are so pleased to hear about your experience with our service department and we all look forward to serving you in the future. If you need anything please don't hesitate to contact us anytime. 719-275-2329 City Auto Plaza 3151 E. Highway 50 Canon City, CO. 81212 cityautoplaza@gmail.com

August 27, 2021

From the purchase of my Renegade to the scheduled maintenance they have always been top notch! More

by S.Jordan220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ready
Report | Print
Aug 30, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you for your review and kind words S.Jordan220! We are so pleased you chose City Auto Plaza and we look forward to serving you in the future! If you need anything please don't hesitate to contact us anytime. 719-275-2329 City Auto Plaza 3151 E. Highway 50 Canon City, CO. 81212 cityautoplaza@gmail.com

August 26, 2021

I have had my diesel pickup to 4 different dealers for a check engine light and this dealership was the first one to fix it. More

by russfarr1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ready, Brian Bohna
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Aug 30, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you for your review russfarr1960! We are pleased to hear about your recent experience and so glad we were able to get your check engine light taken care of. If you need anything please don't hesitate to contact us anytime. 719-275-2329. We look forward to serving you in the future. City Auto Plaza 3151 E. Highway 50 Canon City, CO. 81212 cityautoplaza@gmail.com

August 23, 2021

Appreciate the fast, courteous and professional service. Both the gentlemen deserve kudos. Even the mechanic was awesome. Always been a great experience everyone I have to have my vehicle serviced . More

by olddoggusa63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ready
Report | Print
Aug 23, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you for your review Olddoggusa63! Love to hear about your recent experience here at City Auto Plaza and we look forward to serve you in the future! If you need anything please don't hesitate to contact us anytime. (719) 275-2329 City Auto Plaza 3151 E. Highway 50 Canon City, CO. 81212 cityautoplaza@gmail.com

August 20, 2021

We recently did business with City Auto Plaza. The car was a pretty good deal and the staff was okay as well. The gouge is with the "SWAT" anti theft that they force you to purchase for $1k. They explain More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Montoya
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Aug 25, 2021 -

AutoNation Chrysler Dodge Jeep Ram Canon City responded

Thank you for your feedback., Doug. I do see you had some concerns about our SWAT product and your recent experience. As a team, we researched multiple GPS/Anti-Theft companies, but when it came down to great quality at a great price, SWAT was our #1 pick. This is why we've chosen to add this product to each vehicle in our inventory. Swat does of course help track inventory in case of any issues while in our possession. Our main reason for Swat is providing each customer with high-quality technology with the ability to GPS track their vehicle at all times in case of an emergency. Over the last few years, we've all heard of many vehicles being broken into as well as stolen right out of driveways. Swat also offers a generous program where in the event your vehicle was to be stolen and they are unable to recover its location they could pay you up to $20k. Another great fact about this product is it has been known to help customers get lower quotes on insurance policies. We appreciate your feedback along with all of our other customers who've provided feedback within their reviews across all platforms. Our team personally reads and answers each review accordingly based on each situation. At City Auto Plaza, we strive to meet our number one goal which is to provide each guest with an amazing experience that is fast, friendly, and knowledgeable no matter what department he or she is visiting. Unforantley, this review didn't provide any additional information besides the first name Doug. We would like to get in contact with you in regards to your concerns. If you could please provide us with your name and/or which vehicle you purchased so we can reach out. You can also reach out to us anytime at 719-275-2329 and we will be sure to get you with the correct Department Manager to help you with any additional concerns right away, We look forward to the opportunity to serve you in the future. City Auto Plaza 3151 E. Highway 50 Canon City, CO. cityautoplaza@gmail.com

Aug 29, 2021 -

Doug responded

Thank you for your response. We bought a 2021 Charger GT that is somewhat maroon in color. It was actually my daughter that bought the car. While it is commendable that you state you are trying to help your customers, the Uconnect app that comes with the car has the ability to locate the car already, thus eliminating the need for a 3rd party device and potentially saving us the $1k. A requirement of financing is to have the car fully insured against damage and theft and my daughter purchased the GAP protection (through you). In summary, Dodge is a reputable brand and their cars are likely not easy to steal in the first place. If it is stolen, the Uconnect app can lead the police right to it. If all this fails, it is fully insured and my daughter is protected with the GAP coverage you sold her. The SWAT device is therefore duplicative of the Uconnect app and is not needed. I think you should rethink your process of installing these devices and forcing them into the sale at such a large markup even if the customer specifically states they would rather not purchase it.

Sep 04, 2021 -

Doug responded

Here's what will be the final update. I e-mailed the dealership with contact details. I heard back from someone named Sara so I know they received the information. Sara said she would get the info to the GM and sales manager. I've not heard anything all week. The offer to 'reach out' appears to have been empty and hollow. Beware the $1k SWAT charge. You can use Apples' new Airpods ($25), the Dodge Uconnect app (free) or a tracker from Amazon that costs less than $100. You can also use any other Dodge dealer in Colorado Springs and save $1k right off the top with a 45min drive. Best luck with your purchase ! ***** According to a call I finally received from Steve in sales, ALL "Dealin' Doug" dealerships charge the SWAT fee. Some of those same dealerships deny the charge. (Truth can be elusive). Steve says it's based on a contract to put the devices on all the new cars. If the contract story is true, it violates anti-trust laws. I'm currently waiting for a response from the attorney general about this. Anyway, save yourself $1k and go elsewhere.

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