Hilton Head Chrysler Jeep Dodge Fiat - Service Center

Service Advisor Chris Anderson was very informative and took the time to explain what was done to my Jeep Renegade while being serviced. He took the time to explain in detail the new battery that was plac took the time to explain what was done to my Jeep Renegade while being serviced. He took the time to explain in detail the new battery that was placed in my Jeep. He was very courteous and very professional as well. Great Customer Experience!! More

Didn’t expect us despite appt so had to leave the car for 2 1/2 days. Brought it in for noise in AC. Replaced hvac fan which is noisier than the original fan (which was obviously fine) and wasn’t the problem 2 1/2 days. Brought it in for noise in AC. Replaced hvac fan which is noisier than the original fan (which was obviously fine) and wasn’t the problem (as diagnosed). So the car has to go back. We will not be paying again. More

Taking in consideration the difficult times we are living in with trying to find qualified help the lack of customer service was very disappointing. We are all under a lot of pressure, honesty and kindness g in with trying to find qualified help the lack of customer service was very disappointing. We are all under a lot of pressure, honesty and kindness goes a very long way. As the saying goes “all is well that ends well”. So on that note we are well but during this time we were stunned by the rudeness and lack of communication from the service department. More

Chris Anderson provided excellent and friendly service. 3 things stood out to me: 1. There was a question as to whether I might need a new battery. He resolved the issue without the new battery expens 3 things stood out to me: 1. There was a question as to whether I might need a new battery. He resolved the issue without the new battery expense. An example of integrity. 2. The car was dusted and cleaned when I picked it up. 3. None of the seats or mirrors appeared to be adjusted by the service dept. so I didn't have to spend time re-adjusting. A very positive experience. I would give Chris and the Service Dept a grade of "A". More

A genuine pleasure to have my vehicle serviced here. I watched Justin handle the work flow like true professional. Justin and his staff are knowledgeable, courteous and professional. I will not hesitate I watched Justin handle the work flow like true professional. Justin and his staff are knowledgeable, courteous and professional. I will not hesitate to bring my vehicle back for all my servicing needs. More

Very kind and efficient service appointment. Nice to have snack available while waiting. Much better experience than other dealerships. Nice to have snack available while waiting. Much better experience than other dealerships. More

We have used this dealership for the last 10 yrs. Have bought two jeeps from them. Service has always be done in a timely manner and dine well. Very happy with customer service Have bought two jeeps from them. Service has always be done in a timely manner and dine well. Very happy with customer service More

Great customer service, and they made the process so much easier and quicker than the dealership I usually go to for the same service!! Definitely recommend! easier and quicker than the dealership I usually go to for the same service!! Definitely recommend! More

I needed the service department to change my battery. I took it in and they said it was going to be ready by 11:30 that day. Well the battery that they ordered was the wrong one and two hours later the I took it in and they said it was going to be ready by 11:30 that day. Well the battery that they ordered was the wrong one and two hours later they told me about it so I had to wait another 3 hours before my car was ready for pick up. More

I had a 8:00 am appointment, and they got me out in under an hour! Great service! an hour! Great service! More