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Hilton Head Chrysler Jeep Dodge Fiat - Service Center

Hardeeville, SC

4.6
511 Reviews

511 Reviews of Hilton Head Chrysler Jeep Dodge Fiat - Service Center

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May 13, 2022

Service Advisor Chris Anderson was very informative and took the time to explain what was done to my Jeep Renegade while being serviced. He took the time to explain in detail the new battery that was plac More

by Pamela Galloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris,Anderson
May 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2022 -

Pamela Galloway responded

Thank You for your response!! Great Customer Service!!

May 13, 2022

Didn’t expect us despite appt so had to leave the car for 2 1/2 days. Brought it in for noise in AC. Replaced hvac fan which is noisier than the original fan (which was obviously fine) and wasn’t the problem More

by sallyomcalister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-7610 to discuss what we can do to help.

May 16, 2022 -

sallyomcalister responded

Please send me a date when I can bring it back in please. Sallyomcalister@gmail.com

May 12, 2022

Taking in consideration the difficult times we are living in with trying to find qualified help the lack of customer service was very disappointing. We are all under a lot of pressure, honesty and kindness g More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Only recall Shiloh’s name from text messages
May 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hello Barbara, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (843) 962-7610. We'd appreciate the chance to make your experience a positive one.

May 11, 2022

Chris Anderson provided excellent and friendly service. 3 things stood out to me: 1. There was a question as to whether I might need a new battery. He resolved the issue without the new battery expens More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
May 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hello Jim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2022

A genuine pleasure to have my vehicle serviced here. I watched Justin handle the work flow like true professional. Justin and his staff are knowledgeable, courteous and professional. I will not hesitate More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, chris
May 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hello Mike, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 05, 2022

Very kind and efficient service appointment. Nice to have snack available while waiting. Much better experience than other dealerships. More

by Caitlinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2022

We have used this dealership for the last 10 yrs. Have bought two jeeps from them. Service has always be done in a timely manner and dine well. Very happy with customer service More

by Lois21779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
May 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2022

Great customer service, and they made the process so much easier and quicker than the dealership I usually go to for the same service!! Definitely recommend! More

by JW241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
May 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Hilton Head and we hope to be of service again in the future.

May 03, 2022

I needed the service department to change my battery. I took it in and they said it was going to be ready by 11:30 that day. Well the battery that they ordered was the wrong one and two hours later the More

by Steve.stamatakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
May 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 02, 2022

I had a 8:00 am appointment, and they got me out in under an hour! Great service! More

by captbill242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mgr.
May 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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