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AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Fort Worth, TX

4.6
589 Reviews

589 Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

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July 27, 2023

Fuel pump went out of my Grand Cherokee going down I35, they were the closest dealership. I finally got my car back 3 weeks later, after having to call to get updates multiple times. Understand that it t More

by wlwi76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
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Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 642-7894. We hope to hear from you.

Aug 08, 2023 -

wlwi76 responded

Just wanted to update my feedback. I called and left a message for the GM on 8/1 to chat about this disappointing experience to only still be waiting for that call back. I think a full week waiting for a call back is all the time that is needed. If you're expecting to be updated on your progress from this dealership, I would say to please go somewhere else, as this appears to be an issue from the GM on down at this dealership. Customer service seems to be the least of their concerns.

July 26, 2023

Joe in the service department was a pleasure to work with. He kept me in the loop the whole time. The process was streamlined. More

by guerrero4883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jul 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2023

Will definitely return. Dealership was very clean, customer service was great! The service advisor was very informative. More

by joealardizabal8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Mateo
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Jul 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 24, 2023

Great service, clear pricing, and convenient. Bought my car here and service was very good. More

by kmorris4117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
Report | Print
Jul 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 24, 2023

Great customer service and communication. Enjoyed having the video walk through of my vehicle that showed the issue with it. More

by Mike W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Dahl
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Jul 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2023

My service tech was professional and explained everything. I was very impressed with the information received. More

by Deerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Evans
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Jul 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi Deerrick, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 20, 2023

Kyle was super helpful. Took time to listen and understand what was going on . T More

by Lilteresa78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 18, 2023

This is my first visit to this dealership. It will become my regular dealership as it is only 12 minutes from home. I previously used Meador in the Southside, but my favorite employee no longe More

by vibemar2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2023

The Service department was very helpful. Explained everything in detail. He got me out in the time he stated. More

by k.kimberlylrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee B
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 13, 2023

Great job and great service! I appreciated how quick everything went. Everyone was so friendly. More

by Lew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Fort Worth responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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