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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

4.0
453 Reviews

453 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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May 09, 2022

They are always quick, fast, responsive, attentive, and friendly. I always bring my vehicle here. More

by pearl1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tra
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May 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2022

Good and quick service, employees in service department did a great job. Walked around while I waited , everyone was friendly. More

by jzbynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matthew
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May 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 07, 2022

Made appointment for 1:00 pm and was checked in on time for oil change and tire rotation. Service was preformed quickly but there are many hand prints on the hood and sides of truck. More

by David.Bannan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 06, 2022

Anthony is great to work with and gets our work trucks in and out fast which is much appreciated! More

by christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 06, 2022

good and quick services. . all employee were friendly and kind. good team thank you team More

by frtwgonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
craig
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May 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 05, 2022

Anthony was great getting my vehicle taken care of and it was a very pleasing experience. More

by josephcampanella63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 10, 2022 -

josephcampanella63 responded

Anthony was very knowledgeable and helped take care of my issues very quickly and also made sure I knew about the further maintenance needed to the vehicle at a very reasonable price. A very pleasing experience.

May 05, 2022

Anthony is always very friendly. He gets you in and out quickly. Keeps you updated about progress of your vehicle. More

by RAM lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Ram, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 03, 2022

The service department has had my mini van for over 2 months and still can’t seem to figure out the problem. The communication is non existent unless we are constantly calling for updates. We have escala More

by angrymama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rolando
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May 02, 2022

Takes forever to get any service done and service reps don’t respect there customers. More

by Gnorthedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic
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May 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Richland Hills take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981 -- we hope to hear from you soon.

April 28, 2022

Very poor service, received no statement of work done, incomplete attention to work needed done. Still no invoice after 2 weeks since service. I am hoping I never need any more service. More

by Deliveryboy_1_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
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May 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-4981 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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