AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Spring, TX
544 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
The sales team and service department are great. The finance department is my only issue. They overcharge and oversell the warranty extras. I felt like the loyalty appreciation of me buying multiple The finance department is my only issue. They overcharge and oversell the warranty extras. I felt like the loyalty appreciation of me buying multiple cars there was lost on them. More
Their service is ridiculous. They held my car for over a week and still couldn’t find the time to diagnose it? Then finally they diagnose the problem and it takes them another th They held my car for over a week and still couldn’t find the time to diagnose it? Then finally they diagnose the problem and it takes them another three weeks to fix?? All together I was left without my vehicle for ONE MONTH and not once did they call me with updates, I had to call them to ask. Truly a horrible experience. More
You replaced oil due to stripped drain plug at time of oil change.The work was below par and the pan leaked. Contacted service manager Sally and she said it was oil cooler leaking and needed replacing. Sh oil change.The work was below par and the pan leaked. Contacted service manager Sally and she said it was oil cooler leaking and needed replacing. She had at time of service tried to get me to change cooler. I explained the oil cooler had been replaced weeks earlier. She would not let me bring auto in to inspect it the next day after service to determine leak source. She remained with the premise it was the oil cooler. I took the auto to a local repair shop and they identified the leak on oil pan and repaired it saying it was bad sealant was the problem. This cost me $111.30 to repair. I have had this auto serviced for ten years at this dealership. I feel I should be reimbursed for my repair cost if not my business will be moved elsewhere. David Birdwell 281-635-9089 More
I drive 20 miles out of my way to go to this dealership. Not only is my service asvwrser Jonathan awrsome but the quality of the workmanship and customer focus is spectacular. Not only is my service asvwrser Jonathan awrsome but the quality of the workmanship and customer focus is spectacular. More
Took a month for them to fix a glass issue that was a problem before I purchased the vehicle. They took the head liner down to find the issue and now the head liner looks terrible and haven’t received a problem before I purchased the vehicle. They took the head liner down to find the issue and now the head liner looks terrible and haven’t received any feedback to fix the issue that was caused for the original issue More