AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Spring, TX
542 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Alex at service was a great help. Mario the tech explained the issues with my vehicle thoroughly and recommended other components to be changed. He was informative and very professio Mario the tech explained the issues with my vehicle thoroughly and recommended other components to be changed. He was informative and very professional More
Very courteous, and professional service center. Made an appointment a week in advance. Once I arrived, I was immediately met, and my vehicle was taken into shop for service. The vehicle was service Made an appointment a week in advance. Once I arrived, I was immediately met, and my vehicle was taken into shop for service. The vehicle was serviced. Good experience. I recommend the whole team. More
Trustworthy professional technical service. . One opportunity area is the appointment availability, it took them 3 weeks to be able to receive my car for “express” service. (Oil change and align . One opportunity area is the appointment availability, it took them 3 weeks to be able to receive my car for “express” service. (Oil change and alignment. More
Had an issue with my door locks/sensors not functioning properly. They discovered the cause as it was from poor repair done previously and found a simple solution. I didn’t get a story about something to properly. They discovered the cause as it was from poor repair done previously and found a simple solution. I didn’t get a story about something to upsell me on an unnecessary repairs. Yup an honest repair. Go figure; am honest repair at a dealership! That ought to be enough to let them look at your vehicle. More
I have bought my truck here with a warranty package. I had a wheel issue covered under the warranty but after the repair was completed the car shook anytime I drove over 60 mph. I returned 5 times to I had a wheel issue covered under the warranty but after the repair was completed the car shook anytime I drove over 60 mph. I returned 5 times to fix the issue but every time I have the same issue. It is not possible to get a service member on the phone and the manager will not speak with you either. I have attempted to contact the GM but he was out of town and never called me back. The serve member also claimed the wheels were balanced but the new wheel had no weights added to it. Their team either lied or are not organized enough to know if they did or did not do the service they were tasked to do. Lastly, they have had my car for over 3 weeks total and still have not fixed the issue. I have not received a rental so I am out of pocket the cost of transportation. This dealership is very disappointing. My current rep seems positive and helpful, but they still do not fix the issues. More