AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Very caring and thoughtful getting things done in a timely manner. Knowledgeable.,helpful, clean kept me in the know every step . timely manner. Knowledgeable.,helpful, clean kept me in the know every step . More

I have bought my truck here with a warranty package. I had a wheel issue covered under the warranty but after the repair was completed the car shook anytime I drove over 60 mph. I returned 5 times to I had a wheel issue covered under the warranty but after the repair was completed the car shook anytime I drove over 60 mph. I returned 5 times to fix the issue but every time I have the same issue. It is not possible to get a service member on the phone and the manager will not speak with you either. I have attempted to contact the GM but he was out of town and never called me back. The serve member also claimed the wheels were balanced but the new wheel had no weights added to it. Their team either lied or are not organized enough to know if they did or did not do the service they were tasked to do. Lastly, they have had my car for over 3 weeks total and still have not fixed the issue. I have not received a rental so I am out of pocket the cost of transportation. This dealership is very disappointing. My current rep seems positive and helpful, but they still do not fix the issues. More

Nice and clean facility. Efficient, open and honest communication throughout entire process. Awesome packages and discounts offered. Efficient, open and honest communication throughout entire process. Awesome packages and discounts offered. More

I have bought 2 new cars from them. They always give excellent, courteous service. Very professional They always give excellent, courteous service. Very professional More

Great visit, fast, friendly and professional. Was very happy with how prompt everything was and how clean the facility was as well. Was very happy with how prompt everything was and how clean the facility was as well. More

Highly unsatisfied with my interaction with AutoNation Spring. After waiting over a year for my recall issue to be resolved on my HP fuel pump on my Cummins Ram, the dealership refused to honor commitmen Spring. After waiting over a year for my recall issue to be resolved on my HP fuel pump on my Cummins Ram, the dealership refused to honor commitment for a dealer paid oil change for this vehicle. I made it quite clear my expectation for them to stand behind their commitment to me and they chose an oil change over customer satisfaction. I will not be back, nor will I ever consider buying another vehicle from them. They got their $200 for the oil change and lost a customer forever. Funny how the passage of time about their closing an open recall issue didn't both them, but expiration of a free oil change was real important. More

They are very organized and i was in and out in the time frame they quoted. frame they quoted. More

Simple and streamline service department. Easy to drop off, get work performed, and a hand cash before you pick up. Easy to drop off, get work performed, and a hand cash before you pick up. More

Where do I start? My vehicle sat at another dealership for 9 weeks with an electrical issue (warranty) that they could/would not resolve. Removed my vehicle from that My vehicle sat at another dealership for 9 weeks with an electrical issue (warranty) that they could/would not resolve. Removed my vehicle from that dealership and took it to Autonation to be repaired. They had the problem diagnosed and resolved in less than a week. I could not be more pleased with the service at this dealership. Even though it is an hour away I will certainly return for any further vehicle problemS. Would highly recommend them. More

Had an unexpected electrical issue with the truck. It was fixed quickly. The truck was vacuumed it out. And everything covered under warranty. No issues. It was fixed quickly. The truck was vacuumed it out. And everything covered under warranty. No issues. More