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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
548 Reviews

548 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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February 26, 2023

Had a long and frustrating experience with the service department. Each phone call resulted in another “issue”, (brakes, battery). Constantly asked the amount of the insurance check. More

by betty2surf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Camp, Sally (?)
Mar 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

February 24, 2023

Service advisor always goes beyond to make sure my vehicle is taken care of and that I'm satisfied with the service/repair. Very knowledgable and friendly. Everybody I've dealt with there is very fri More

by Danascove
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Valorie
Feb 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 24, 2023

Customer service is outstanding. I have never had a problem unsolved. From my salesperson to the service department and the valet “Micheal” are great! More

by susanf1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Feb 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 22, 2023

Dealer was thorough with the diagnostics of the electrical problems. Also preformed regular scheduled maintenance. More

by stottsjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
Feb 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 22, 2023

Great staff and very friendly. Always going the extra mile to make sure I am satisfied More

by sarah T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey, Fred
Feb 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Sarah, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

February 20, 2023

The dealership help me get my oil leak fixed fast friendly customer service staff was very knowledgeable. I would definitely recommend this dealership. More

by Dschamerhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally
Feb 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 20, 2023

Dealership is located with great access. Service area is clean and everyone is well presented and professional. I really appreciated the service report at the end of the service plus t More

by jwwtexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Galvan Diaz
Feb 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2023

If you need any service done to your vehicle talk to Stacy!!! The first time having to schedule an appointment started out as an absolute nightmare until Stacy stepped in and worked around my schedule s More

by Assini2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy camp
Feb 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

I had a great visit and John was very helpful, nice and my truck were fixed and I was extremely happy. More

by Zachary Everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Molina Soriano
Feb 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Zachary, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 04, 2023

Historically has been good service. Recent recall repair took 2 days longer than estimated and after returning home found a screw on the floor that I’m not sure where it goes, some comp More

by Chris.e.erickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6927 to discuss what we can do to help.

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