AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Spring, TX
544 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
took truck is for Oil change Tire Rotation and Alignment waited 3 1/2 hours for them to say it was ready when I checked truck over tire rotation wasn't done which means to me alignment isn't correct they wo waited 3 1/2 hours for them to say it was ready when I checked truck over tire rotation wasn't done which means to me alignment isn't correct they wouldn't recheck alignment after waiting another hour for them to rotate tires, totally dissatisfied with service they don't believe customers time is valuable either not caring how much time it takes them. for the overcharges on service fees some kind of reimbursement so be made for the unnecessary wait time. More
Bought a new 2022 ram 2500 cummins 4 months ago been back twice for a steering alignment for pulling to the right and the steering wheel tilted 4 deg to the left at all times still hasn't been resolved. twice for a steering alignment for pulling to the right and the steering wheel tilted 4 deg to the left at all times still hasn't been resolved. More
Had a great experience. The service personal was very polite and had my vehicle checked in and in the repair bay with in 15 minutes. The service personal was very polite and had my vehicle checked in and in the repair bay with in 15 minutes. More
Arrived for 9am oil change 15 minutes early just to go over any issues that needed attention Advisor John M. Soriano came out, He has been the advisor on previous oil changes and states that I should have over any issues that needed attention Advisor John M. Soriano came out, He has been the advisor on previous oil changes and states that I should have used the Express Oil Change Feature (WHICH NEVER HAD TO DO ON PAST OIL CHANGES) when JUST getting a oil change.(WHICH DOES NOT EXIST ON THE WEBSITE ) It only says SERVICE which should be the same since they are doing some type of work on the vehicle, So he says since that SERVICE option was used it will add an extra 45 min. to the oil change Not sure WHY? If there was a APPOINTMENT SCHEDULED Thanks John Molina Soriano for all you help. More
Erik in the service department always does a fantastic job getting my jeep taken care of when I bring it in for service. He is friendly, knowledgeable and communicates very well. Overall experience at dea job getting my jeep taken care of when I bring it in for service. He is friendly, knowledgeable and communicates very well. Overall experience at dealership was excellent. I wouldn't go anywhere else. More
Terrible service department. Made and appointment and it still took them 7 days to look at the vehicle. Another 7 days to fix it. It only has 43,000 miles. Chrysler extended w Made and appointment and it still took them 7 days to look at the vehicle. Another 7 days to fix it. It only has 43,000 miles. Chrysler extended warranty is not worth the hassle either. More
The Service Dept was substantial in customer service. Sean Derdeyn the service advisor was outstanding very polite, friendly took care of my needs on my truck. Sean Derdeyn the service advisor was outstanding very polite, friendly took care of my needs on my truck. More