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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
544 Reviews

544 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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October 04, 2022

took truck is for Oil change Tire Rotation and Alignment waited 3 1/2 hours for them to say it was ready when I checked truck over tire rotation wasn't done which means to me alignment isn't correct they wo More

by ksigmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik (service Advisor)
Oct 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Spring. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6927 -- we hope to hear from you soon.

Oct 10, 2022 -

ksigmo responded

really think I should waste my time calling the GM of dealership if they were really concerned about customer dissatisfaction he /she would be calling me not the other way.

September 29, 2022

Sally is amazing and the service manager Jordan! They will ensure your service is done right and take care of any problems. More

by Deedeered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally
Oct 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 29, 2022

Erik was attentive and efficient. The service was completed on time and according with instructions. More

by garciacuellar62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIK GALVAN
Oct 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 28, 2022

Bought a new 2022 ram 2500 cummins 4 months ago been back twice for a steering alignment for pulling to the right and the steering wheel tilted 4 deg to the left at all times still hasn't been resolved. More

by Boatinghouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't recall
Oct 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (281) 715-6927. We'd appreciate the chance to make your experience a positive one.

September 26, 2022

Had a great experience. The service personal was very polite and had my vehicle checked in and in the repair bay with in 15 minutes. More

by Shiraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello Shiraz, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

Arrived for 9am oil change 15 minutes early just to go over any issues that needed attention Advisor John M. Soriano came out, He has been the advisor on previous oil changes and states that I should have More

by kbar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Soriano
Sep 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

Erik in the service department always does a fantastic job getting my jeep taken care of when I bring it in for service. He is friendly, knowledgeable and communicates very well. Overall experience at dea More

by amyrios87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Spring. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2022

Terrible service department. Made and appointment and it still took them 7 days to look at the vehicle. Another 7 days to fix it. It only has 43,000 miles. Chrysler extended w More

by smgour1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik
Sep 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (281) 715-6927. We'd appreciate the chance to make your experience a positive one.

September 18, 2022

The service department is probably the best part of this dealership, It’s at least the best in my area. More

by jason.langston86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy
Sep 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 16, 2022

The Service Dept was substantial in customer service. Sean Derdeyn the service advisor was outstanding very polite, friendly took care of my needs on my truck. More

by Art Zambadada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Derdeyn
Sep 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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