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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
544 Reviews

544 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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September 16, 2022

They are timely and do a fantastic job. Sally is great at her job. They had me in and out in no time on a Saturday! More

by Meredith.cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally
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Sep 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2022

The service department was able to take care of my issue when a different shop said they couldn't repair my tire with a nail in it. More

by mklmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Broughton
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Sep 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 14, 2022

Stacy Huebner hung up on me when I called back trying to resolve a issue. More

by chrisreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Huebner
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Sep 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Chrisreyes, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (281) 715-6927. We'd appreciate the chance to make your experience a positive one.

Sep 19, 2022 -

chrisreyes responded

On Sep 12, 2022 my Jeep Wrangler paint got damaged on the hood and in multiple areas around the body when Stacy schedule it for a complimentary service wash. I did speak to a manager and till this day they have not go back to me to resolve this issue. I had just picked up my vehicle from Mac Haik CDJ North on Friday Sep 09,2022 from getting painted so there’s no way the paint was damaged before I brought it in for a oil change. I would like for someone to please help me resolve this issue. My phone calls are not being answered and this is not fair.

September 12, 2022

Took 3 1/2 hours for alignment and when finished my vehicle still pulls to the side. Horrible experience More

by Kthenry91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember
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Sep 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

September 12, 2022

Nice and clean all the time. Service guy Fred was nice when I took my car in. More

by yplaza21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Fred
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Sep 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 11, 2022

It is nearly impossible to reach someone over the phone. Had to call five different numbers to finally get someone to answer the phone. It took seven days just to get a diagnosis on my vehicle. More

by Rubendeals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
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Sep 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6927 -- we hope to hear from you soon.

September 09, 2022

Thank you Stacy camp huebner, you are super knowledgeable and made me feel comfortable the whole time More

by lmccarty80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Huebner
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Sep 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2022

Stacy got my vehicle service completed very quick and was able to squeeze my other vehicle in later that day on a busy schedule. More

by gagliardi_k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy
Report | Print
Sep 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 08, 2022

Got me in and out a lot faster than expected. Meet me at the curb so I didn't have to hunt someone down More

by keiljan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dredyen Jaelynn Garcia
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Sep 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2022

They don’t welcome anyone without an appointment. They don’t tell customers when their car is ready. I didn’t feel appreciated. The advisor didn’t introduce himself. Take down the Express signs as it More

by evelynshops77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy
Report | Print
Sep 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

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