AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

I brought my 2022 Ram 1500 in for service, we have been chasing a rattle/popping noise in the front end. Erik Galvan Diaz has been my service advisor from the start and has worked diligently every time to chasing a rattle/popping noise in the front end. Erik Galvan Diaz has been my service advisor from the start and has worked diligently every time to make sure everything is fixed and in working order and actually listens to my concerns and always has great communication with me. They always get my vehicle back to me in a timely manner and this time was no different, it took some digging but the lead technician and Erik were able to locate the problem and get it fixed. I typically like to work on my own vehicles from past experiences with service shops but Autonation Spring and Mainly Erik I feel very comfortable bringing my vehicles there. I would recommend Autonation Spring location to everyone for Sales & Service they have the friendliest staff in an the area in both depts! More

My service advisor Eric Galvan Diaz is the best! He makes sure my work gets done effectively and efficiently. He is also professional and polite, he is asset to Autonation. Also my loaners consu He makes sure my work gets done effectively and efficiently. He is also professional and polite, he is asset to Autonation. Also my loaners consultant Alexus Perea is professional, friendly and awesome. More

They were very communicative with us about the status of our vehicle and what the options we were able to take. our vehicle and what the options we were able to take. More

Staff is friendly, helpful, and went the extra mile to make sure I was back on the road as quickly as possible. make sure I was back on the road as quickly as possible. More

The service wait is usually short and I haven't meet a rude or unfriendly employee. rude or unfriendly employee. More

Took 2 hours five minutes to go oil change, tire rotation and complimentary wash. Appt. was at 8am. Was told it was due to a back up. and complimentary wash. Appt. was at 8am. Was told it was due to a back up. More

The service was smoother and did not take a long time. The service tech was polite and nice and kept me informed of everything during the process. Keep up the good work and continue to improve your custom The service tech was polite and nice and kept me informed of everything during the process. Keep up the good work and continue to improve your customer service. Fred did a good job and was very professional in his work. Thank you. More

I would give zero stars if I could. I dropped my Jeep off last Monday because my stabilizer broke and dragged the ground. My Jeep was only 4 years old. The service advisor knew I had a I dropped my Jeep off last Monday because my stabilizer broke and dragged the ground. My Jeep was only 4 years old. The service advisor knew I had a warranty. It took 5 days in the shop to only find out it was not covered by warranty. I paid nearly $300 for the diagnostic (which he only had to taker pictures of!) and a rent car. Nobody recognized within 5 days that this was not covered by warranty? I know people bring their Jeeps in for the same problem! My husband tied the stabilizer up so i could get to the dealer and it was the same exact way when I picked it up! Nobody did anything but take pictures! That is hardly a diagnostic fee. Not to mention they wanted close to $4,000.00 to fix it when a local mechanic fixed it for $200! Shame on Autonation for trying to screw me over. Just awful experience with them! More

The staff was so helpful and there was no hassle over anything. The server department was friendly and helpful. The sales person Bryan Dixie was there every step of the way anything. The server department was friendly and helpful. The sales person Bryan Dixie was there every step of the way More

We usually have a very good experience here. This day, not so much. Made me think of how terribly expensive it is compared to other mechanics I smaller places. For instance, a module replacement This day, not so much. Made me think of how terribly expensive it is compared to other mechanics I smaller places. For instance, a module replacement was quoted $1500. Online showed the part cost approximately $78 plus the replacement took about 30 minutes to change. I understand the need to make money but holy cow! More