AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

8 hours for an oil and fluid change and tire rotation. Ridiculous. The service tech told me the car would be washed and after 8 hours told me it would be a minimum of 1 hour to get the car washed. As a wa Ridiculous. The service tech told me the car would be washed and after 8 hours told me it would be a minimum of 1 hour to get the car washed. As a way to appease me he knocked 40 bucks off my bill. Kudos for that but 8+1 hours??? Who has time for that? The only reason I'll go back is bc of pre-purchased oil changes. Outside of that stay away from their service dept. The service dept is missing the service. More

Review Is for services performed last week. I brought my truck in for oil change and check that was included in purchase. I wasn’t told they’d need the truck all day. It would have been nice to I brought my truck in for oil change and check that was included in purchase. I wasn’t told they’d need the truck all day. It would have been nice to know beforehand. More

John was absolutely amazing as my service agent. He made sure I understood everything step by step. The best customer service experience ever. He made sure I understood everything step by step. The best customer service experience ever. More

I rated as "Good" not excellent because was a simple oil change/tire rotation. All went as expected. Kevin the service advisor was a very nice friendly guy. change/tire rotation. All went as expected. Kevin the service advisor was a very nice friendly guy. More

Honest Fair Repair Facility. Exceptional Communication! I will definitely buy another vehicle from AutoNation Dodge Spring. Exceptional Communication! I will definitely buy another vehicle from AutoNation Dodge Spring. More

Great people that know your value. They all seem to eager to get what you need. They all seem to eager to get what you need. More

Pierre in the service dept. was very professional and helpful. He explained me all the work done and helped me out ordering a part for my car. was very professional and helpful. He explained me all the work done and helped me out ordering a part for my car. More

Sean in the Service Dept. was great. Truck maintenance was complete in less time than he predicted. was great. Truck maintenance was complete in less time than he predicted. More

Service was timely. straight forward and within expected cost. Excellent service from Pierre Broughton. I will recommend your service center to my friends. straight forward and within expected cost. Excellent service from Pierre Broughton. I will recommend your service center to my friends. More

If I could rate this dealership no stars I would. I took my truck in for a warrenty repair to be done and it was wreck by another vehicle while parked in the service parking. I tried calling, emailin I took my truck in for a warrenty repair to be done and it was wreck by another vehicle while parked in the service parking. I tried calling, emailing and got no response of the status to fix my vehicle. The only way I would have communication is if I came to the dealership and talk to someone face to face. My truck sat for 1 month untouched after the wreck, and after multiple attempts at getting nothing done and no answers, I got my vehicle picked up and moved to another dodge dealership to get repairs done. The service center never answers the phone no matter what time of day you call. I was promise the footage of the accident to provide to insurance but was never sent the footage. Do not use this dealership if you value your car, they do not provide service or will not have common decency to update you if accidents happen. More