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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
545 Reviews

545 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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June 23, 2022

The service department at this AutoNation in Spring has EXCELLENT customer service. Pierre greeted me with a smile and courtesy. More

by jimmy.x.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre
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Jun 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 23, 2022

Never got service to answer the phone only sales would answer on the first ring they transferred me to service More

by slb2919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
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Jun 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

June 22, 2022

I like this dealership. Only had one services experience I wasn’t happy with but it wasn’t with the Kevin Hendricks. More

by davecherie55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hendricks
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Jun 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2022

Got my Jeep in and out fast. Prompt friendly professional service. Free hand car wash too! More

by fulbrightj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy
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Jun 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2022

Micaela is very profesional amd helpful She was very detailed Thank you for everything I appreciate More

by livingston048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micaela
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Spring! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2022

I like that I can make an appointment for my services and they are always on time. They are courteous and do a good job. More

by vhock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 20, 2022

It does not matter if you have an appointment or not express oil changes take over 2 hours. Service is extremely poor More

by Kimjenty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Spring take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6927. We would appreciate the chance to turn your experience around.

June 18, 2022

They do a great job of servicing the car. But I only hope they are more responsive in communicating with the customers. More

by Bharath Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we appreciate you taking the time to leave us a response, Bharath! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2022

Sally the service adviser was great and the technician that worked on my truck did a great job. Thank you More

by Hectortechviper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally
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Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 18, 2022

Tried to sell me a repair that was not only what ended up not being the problem, wanted to charge me more than double the cost at another dealer for that same repair. Also wanted 750.0. just to diagnose the More

by Jerry K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not going to call individuals out
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Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi Jerry, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6927 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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