AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Pierre was Very Professional and made sure all my needs were met. He kept me well informed as to what was going on while my vehicle was being serviced. Great customer service advisor! I look forward to sch were met. He kept me well informed as to what was going on while my vehicle was being serviced. Great customer service advisor! I look forward to scheduling another service appointment with him. More

I had an appointment for an oil change and tire rotation for 8:00 AM. Upon arrival and check in was informed it would be approximately 1 hour and 15 minutes. I never received any updates until it had been 1 for 8:00 AM. Upon arrival and check in was informed it would be approximately 1 hour and 15 minutes. I never received any updates until it had been 1 hour and 45 minutes from my check in and it was to recommend replacing of a cabin filter that was replaced by them just 10k miles prior. When I declined to replace the cabin air filter it took another 30 minutes before I was informed my vehicle was ready. The check out process consisted of my awkwardly standing in front of the service representative feverishly typing away on his computer for about 10 minutes. In total it was well over 2 hours and 40 minutes. More

The service department at this AutoNation in Spring has EXCELLENT customer service. Pierre greeted me with a smile and courtesy. EXCELLENT customer service. Pierre greeted me with a smile and courtesy. More

Never got service to answer the phone only sales would answer on the first ring they transferred me to service answer on the first ring they transferred me to service More

I like this dealership. Only had one services experience I wasn’t happy with but it wasn’t with the Kevin Hendricks. Only had one services experience I wasn’t happy with but it wasn’t with the Kevin Hendricks. More

Got my Jeep in and out fast. Prompt friendly professional service. Free hand car wash too! Prompt friendly professional service. Free hand car wash too! More

Micaela is very profesional amd helpful She was very detailed Thank you for everything I appreciate detailed Thank you for everything I appreciate More

I like that I can make an appointment for my services and they are always on time. They are courteous and do a good job. they are always on time. They are courteous and do a good job. More

It does not matter if you have an appointment or not express oil changes take over 2 hours. Service is extremely poor express oil changes take over 2 hours. Service is extremely poor More

They do a great job of servicing the car. But I only hope they are more responsive in communicating with the customers. But I only hope they are more responsive in communicating with the customers. More