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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
Spring, TX
545 Reviews
Today:Open today 8:00 AM - 5:00 PM
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545 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center
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June 17, 2022
Kevin Hendricks is my service advisor he took the time out to show me and advise me of the work that needs to be done on my truck I will be dropping it off next Tuesday for a tune up great service I would out to show me and advise me of the work that needs to be done on my truck I will be dropping it off next Tuesday for a tune up great service I would recommend Kevin Hendricks to all my friends and Autonation Spring they always take care of my vehicle needs . More
by Marcel
Employees Worked With
Kevin Hendricks
June 16, 2022
AutoNation Chrysler Dodge Jeep Ram Spring is where we purchased our 2011 Jeep Cherokee. We are very pleased with our vehicle but unfortunately we experienced some engine related issues and we brought the purchased our 2011 Jeep Cherokee. We are very pleased with our vehicle but unfortunately we experienced some engine related issues and we brought the car in for repair. We worked with Kevin Hendricks who oversaw the repair. We are very pleased with the work performed and highly recommend Kevin Hendricks for his thorough assessment, customer friendliness and professionalism. Our vehicle is now running in excellent condition. More
by Les Szabo
Employees Worked With
Kevin Hendricks
June 15, 2022
Stacy Camp is amazing! She has the best customer service! I will continue to service my Jeep here as long as I own it! Stacy ROCKS!! She has the best customer service! I will continue to service my Jeep here as long as I own it! Stacy ROCKS!! More
by Sharla
Employees Worked With
Stacy
June 15, 2022
Took my truck (2020 power wagon) in for a safety recall and a suspected exhaust leak at the manifold which has been an issue before (passenger side replaced once already) so it was easy for me to identify. and a suspected exhaust leak at the manifold which has been an issue before (passenger side replaced once already) so it was easy for me to identify. Dealer had my truck for a week completed the recall, said they inspected the manifold and found no issue. They explained to me that because the heat shield was aluminum the heat was causing it to flex and make noise. Nonsense explanation for the issue I brought it in for and said so to the service advisor. Got the truck home and crawled under to at least check for broken bolts. Upon inspection I found that one of the nuts that hold the heat shield was only finger tight (passenger side) and the other was completely missing (driver side). It was evident that no mechanic had touched the manifolds/heat shields due to the fact that they were dirty enough that finger prints would have been left behind in the road grime build up. On the driver side heat shield the bolt hole tab that should have been held in place by the stud and missing nut was bent over to create tension to keep the heat shield from rattling. Very disappointed and unsatisfied with the lack of workmanship put into what amounts to a very simple inspection. I personally will not be returning to autonation spring for service or purchase, they have proved themselves untrustworthy. Kevin was very helpful and understood my concerns at drop off/pickup of the vehicle he is just the middle man this review is not aimed at him. The shop foreman and the mechanics are the issue here. More
by ramwag20
Employees Worked With
Kevin H.
June 13, 2022
Everything was fixed ina timely manner thanks to Kevin H! Communicate was great! He went above and beyond to help get my car fixed before we left on vacation… Communicate was great! He went above and beyond to help get my car fixed before we left on vacation… More
by Lisa
Employees Worked With
Kevin Hendricks
