AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

If you've used this dealership for service in the past and had a less than 4 star interaction, then you may want to give it another try. I used them for my 3rd of 4 full service oil changes and had a grea and had a less than 4 star interaction, then you may want to give it another try. I used them for my 3rd of 4 full service oil changes and had a great experience from start to finish. Stacy was phenomenal. She called me ahead of time to confirm my appointment and answer any questions I had at the time. When I arrived, she greeted me with a big smile on her face and in her voice! She got me checked in quickly and addressed some other concerns I had. We made an appointment for my past due tune-up and she was kind enough to guide me to an appointment in August so I could use a loaner (first available date for a loaner) since I would be doing some other work as well. When I arrived to get my car it was waiting for me and had been washed! I'm not sure if that's a standard procedure now or was complimentary due to some issues I had in the past but I was grateful! Stacy really made me feel valued as a customer. Way to step up the game AutoNation!! More

Jonathan the service provider is great! He helps you and helps you understand what will be done to your vehicle He helps you and helps you understand what will be done to your vehicle More

Stacey is always great, but 2 1/2 hours for an oil change and tire replacement is unreasonable. and tire replacement is unreasonable. More

They was quick and very nice always checked on you in the waiting area and gave me a car wash waiting area and gave me a car wash More

Michaela was very helpful, but when I picked my car up from being repaired, there was a cup of old soda left in the cup holder—Yuck. So far my car is working fine after it was repaired. from being repaired, there was a cup of old soda left in the cup holder—Yuck. So far my car is working fine after it was repaired. More

Had routine maintenance and warranty work done on my Jeep and Micaela was great to work with. The vehicle was finished on time and she sent me a text notifying me it was ready. Great customer service!! and Micaela was great to work with. The vehicle was finished on time and she sent me a text notifying me it was ready. Great customer service!! More

Hate the service department. The worse service department I have ever been to and I have had new vehicles from lot of different dealership and used them all. If I would have know The worse service department I have ever been to and I have had new vehicles from lot of different dealership and used them all. If I would have know about this service department I would never bought a vehicle here. The service department is too small and under staffed so it takes days to even get an appointment. If you don’t have a appointment it takes 4 or 5 days just to look at your vehicle and then they have to repair it. If your warranty covers a rental car you probably not going to get one because they alway say they don’t have one but will put you on the waiting list. They always have too many vehicles waiting for service. My truck froze up on me last Saturday so I had it towed to dealership. They replaced the Battery in my 4 month old truck on Monday and I picked it up. I was very surprised they returned it so fast that time. I drove it 3 days and had it towed back for the same problem as before. That was Thursday and they haven’t even looked at it yet. I am hoping they investigate this time and find out what caused the battery problem. They just did a quick fix by replacing the battery last time. Why not do your job correct the first time? I shouldn’t have to return in 3 days for the same problem. More

They are very nice was treated well . will visit again for a oil change .Thanks will visit again for a oil change .Thanks More

Thanks Rene & Kevin, You are appreciated. Great Service & Team Work at AutoNation! Very Professional and Knowledgeable; Friendly every time I come. Great Service & Team Work at AutoNation! Very Professional and Knowledgeable; Friendly every time I come. More

Clear communication. upfront pricing. Friendly service staff. The waiting area was clean and comfortable. Car was serviced in a timely manner. upfront pricing. Friendly service staff. The waiting area was clean and comfortable. Car was serviced in a timely manner. More