AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

I have a 2017 Jeep Renegade, bought at the dealership in '18. During my last service work, I had an oil change, it went fine. I had a u connect problem that they agreed to look at. The computer probably nee '18. During my last service work, I had an oil change, it went fine. I had a u connect problem that they agreed to look at. The computer probably needs an update. My husband tried this at home, twice, it told him to refer to the dealership. The dealership wanted my car for 3 - 5 days. I had an appt. for a Fri., morning, yet, they do not look at your car for days later. I got my car back after the weekend, and it was the same. They said it did not need an update. I dislike having my car gone for long periods of time. During the service, they discovered that my tires' lug nuts were swollen, a common thing for Renegades, I was told. They were unable to remove them with their tools. I had my husband purchase new lug nuts. He now has to purchase a new tool in hopes of removing the lug nuts. The service dept. agreed to rotate my tires after the issue is fixed. My point is, IF this is a known Renegade problem, why am I driving around with un rotated tires? Why is this my problem? What if I had a flat tire? Am I going to be told , "I'm sorry mam, you need new lug nuts" ? Your company dropped the ball. I am still waiting for my husband to get a new tool to remedy this situation. Shouldn't this be your area of expertise? BTW, My u connect would not start up right away like it used to. I now wait for it to be ready to run, which is ok, but how will it work down the road? Anyway, thank you for asking about my last visit.I wasn't going to bother to respond. More

Fast and friendly service manager, will continue to go back to get my truck serviced. back to get my truck serviced. More

Stacey was Outstanding! Stacey communicated with me every step of the process. I will ask for her every time I need my car serviced. Stacey communicated with me every step of the process. I will ask for her every time I need my car serviced. More

They alway treat me like a important person/ customer. The service or sales department has always been courteous and considerate. The service or sales department has always been courteous and considerate. More

Stacy is a amazing profesional and always help, she is the best adviser, always have time to help the best adviser, always have time to help More

Everyone is friendly and work is done when promised. Work was done as expected and had no issues. I always have a great experience there. Work was done as expected and had no issues. I always have a great experience there. More

Thorough, efficient, and prompt . I am pleased with the service provided me during my visit I am pleased with the service provided me during my visit More

Service Reps were professional and courteous. Service was as expected. Pricing is a little high. Service was as expected. Pricing is a little high. More

What more could you ask for fast, friendly and make you feel at home. Stacey the service advisor made sure I knew what was going on with my new Jeep Gladiator and didnt make it feel like I was a stranger feel at home. Stacey the service advisor made sure I knew what was going on with my new Jeep Gladiator and didnt make it feel like I was a stranger More

Everything was done in a correct manner and I was advised during the entire process during the entire process More