AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Scheduled repair (Both Warranty and other) with a loaner. Everything was taken care of aand they were upfront about the pricing. Vehicle was completed on time and Fred was great to work with. Everything was taken care of aand they were upfront about the pricing. Vehicle was completed on time and Fred was great to work with. More

Service was delivered within promised time and exceeded expectations. Erik was professional and courteous, clearly communicating the services to be provided, the estimated cost and the time frame within wh expectations. Erik was professional and courteous, clearly communicating the services to be provided, the estimated cost and the time frame within which the service would be completed. He promptly notified me upon completion of services, made it easy for me to set up payment online and offered assistance in transport if necessary. I was very pleased with the service Erik delivered and will continue to entrust him with the care of my car, just as I have for several years. He always makes sure the service is done right and goes above and beyond to provide customer satisfaction! More

Brought my 2012 Chrysler Town & Country in for repair on 3-21-2022 did not get it back until 5-12-2022. AutoNation could not get the part. They were told that the van would be fixed around 5-2-2022 but they 3-21-2022 did not get it back until 5-12-2022. AutoNation could not get the part. They were told that the van would be fixed around 5-2-2022 but they did not get the part. They then told us the date would be in July. We are retired & have only the one car & were having to borrow a car to drive. This was very unacceptable, this was to long to be without a car. I contacted Kevin on May 9 & ask him to please do something, he said he would try. Received a call that afternoon that he had found a solution, a after market part could be used. I ask if it would be covered under warrnty, had they used this part before, & did it work. The answer was yes to all. I told Kevin to do the repair,. 5-11 I received a call from Kevin the van was ready. We picked up the van on 5-12. I had told Kevin I knew it wasn't his fault but AutoNation should have provided us with a car to drive since it took so long for our van repairs. This is the only problem I have with AutoNation. As I said we are retired & on limited income & could not afford to rent a car, this was a very inconvient problem. The van is running great now & was cleaned before we picked it up, glad we have back.. . More

Great service. Even though I didn't have an appointment i was taken care of swiftly. Will definitely be back in the future. Even though I didn't have an appointment i was taken care of swiftly. Will definitely be back in the future. More

Mrs Sallie is awesome and great to work with and always very friendly that's why I will always go to the dealership is her. very friendly that's why I will always go to the dealership is her. More

Had our 10th Anniversary Edition Ram serviced yesterday! Great experience. The team was very friendly, great communication and the service was quick and efficient. Highly recommend them. Great experience. The team was very friendly, great communication and the service was quick and efficient. Highly recommend them. More

Friendly environment, great customer service and have gotten better with wait time. Definitely recommend for service on your vehicle. gotten better with wait time. Definitely recommend for service on your vehicle. More

My service advisor Erik was excellent. Our Jeep needed a new computer module that wasn’t available for 30-60 days. Erik found one in Florida and had us back up and running within a week. Our Jeep needed a new computer module that wasn’t available for 30-60 days. Erik found one in Florida and had us back up and running within a week. Really appreciate how he took the extra initiative to find us a hard to find part and communicated progress on a regular basis. More

Friendly service team. Did work in a timely and professional manner. We’re honest about needed repairs. Did work in a timely and professional manner. We’re honest about needed repairs. More

Went in for an oil change without making an appointment (the online scheduling was not working properly) and was in and out faster than I've ever been with making an appointment. (the online scheduling was not working properly) and was in and out faster than I've ever been with making an appointment. More