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AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Spring, TX

4.3
542 Reviews

542 Reviews of AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

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October 06, 2023

AutoNation in spring is the best dealer I have ever worked with. Friendly with great customer service. Kept me informed the whole way. More

by RNBWFLG33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Oct 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

Convenient, nice people to deal with, mostly quick service, wish car wash always included on visits More

by Roslyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
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Oct 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

Online appointments don't provide information necessary for planning. Factory recall appointment never indicated that the repair would take between 24-48 hours. I received an email notification 1 week prio More

by pete.padron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Oct 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.

September 29, 2023

My service advisor Sean always give us excellent service and support and keep in touch in a timely manner, but in two opportunities we left the car and when I got the car back the issues were not address co More

by Samer Elfallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
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September 27, 2023

Easy to set an appointment on line for maintenance. Daniel Wood was great. We even were able to set a future appointment for some needed repairs. More

by kaylogg78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
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Sep 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 26, 2023

It took over two hours for an oil change and car wash (not a detail, just a wash). More

by bueno0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Sep 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 24, 2023

I took my Minivan without appointment and still get the service I needed with a very kind attention More

by JAIMEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa and Jose Sanchez
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Sep 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

The service department has become extremely slow and I believe is trying to up sell. I had a nail in one of my tires and didn’t let them know and they didn’t see it during the tire rotation. I picked my J More

by Jborn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Sep 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Spring. If you are willing, please call our General Manager at (281) 715-6927 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 17, 2023

The technician was ver professional and polite. Great communication and service on time. Very satisfied More

by memoham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

September 15, 2023

Juan service rep, very helpful and knowledgeable on repairs needed. Always a nice staff & experience More

by 12amigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Sep 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Spring responded

Hello, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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