AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

The maintenance and price on the service were ok. The customer service was horrible. We had made an appointment several weeks in advance. This was because the Service Adviser told us we could not ge The customer service was horrible. We had made an appointment several weeks in advance. This was because the Service Adviser told us we could not get a loaner vehicle until May 20th. My appt time was 8:00 am and I arrived at 7:30. The service advisor told me they had no loaners but they would rent a car from Enterprise. Then I was told Enterprise had no cars. Finally I was told they would have a driver take me home. I waited well over an hour for the driver. The driver was very nice, Later that afternoon the service adviser called and said my truck was done and he agreed to have me picked up at my home the next morning around 8:00 am. I was not picked up until after 9:30 am.(same driver as before). We tried to contact the service adviser several times during this wait to no avail. The dealership wasted almost 3 hours of my time. It was clear to me, the dealership and the service adviser did not value my time. You would think after they screwed up the loaner process they would have at least made sure they picked me up the next day on time. My view is this was simply total lack of respect for their customer. Don Sorensen More

This dealership service department is awesome. I have been to few other. But this one is one the best. Special Sally and Naithon. They are the best people to work with. Thank you. I have been to few other. But this one is one the best. Special Sally and Naithon. They are the best people to work with. Thank you. More

My service advisor Erik Galvan went above and beyond to make sure I was taken care of while I dropped off my ram 1500 he made it seamless to get into my loaner . , he kept communication often and he’s a gr make sure I was taken care of while I dropped off my ram 1500 he made it seamless to get into my loaner . , he kept communication often and he’s a great man. The service was done good and even got a car wash. More

Great service, will get you in and out, without problems. Will recommend to others. Thanks Stacey Will recommend to others. Thanks Stacey More

customer service is excellent from the moment you arrive until you leave they answer all your questions until you leave they answer all your questions More

Great response upon arrival. Advised it would be about 1 1/2 hours wait time. A little cold in the waiting room. I assisted a little old lady so she would b comfortable because s Advised it would be about 1 1/2 hours wait time. A little cold in the waiting room. I assisted a little old lady so she would b comfortable because she was freezing. I finally got my car about 2 1/2 hours. I had to ask if everything was good on my vehicle. I have the little old lady n her husband my business card for the future. I know a couple of the employees at this dealership.Thx. More

Excellent service and professionalism from Erick. I highly recommend this dealership. Service was fast and. Professional. I highly recommend this dealership. Service was fast and. Professional. More

Took my vehicle to get new tires, oil change, and new wiper blades to get ready for a road trip. They were able to get my vehicle back to me in just a few hours ready to go and even washed! wiper blades to get ready for a road trip. They were able to get my vehicle back to me in just a few hours ready to go and even washed! More

Great service as always, Sallie always goes the xtra mile to please me. I can trust them to let me know any xtras that need to be addressed on my truck. 5 stars all the way. to please me. I can trust them to let me know any xtras that need to be addressed on my truck. 5 stars all the way. More

I went there and they got me rite away good customer service. Thank you so much service. Thank you so much More