AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

Have not had any good experiences since I bought my car in May 2021. A long wait for a loaner car to become available (usually 3 months out). Car has had to be taken for repairs 3 different times (1 being in May 2021. A long wait for a loaner car to become available (usually 3 months out). Car has had to be taken for repairs 3 different times (1 being a major repair (motor had to be replaced) 2 of those times they had my car for a month or longer. Had to talk to one of the service managers to FINALLY get the issue resolved on the third occasion it was brought in. I will not ever refer anyone here to purchase a car or get repairs done. I have only had my car for a year come next month and have had so many issues. It was my fault for jumping on the first deal that I thought was going to be a good thing, but nope. More

Well I have to say the sales side is second to none, however the service side sucks horribly! I had to wait 3 weeks for an appointment to have my vehicle scanned and oil changed. When I arrive, guess wh however the service side sucks horribly! I had to wait 3 weeks for an appointment to have my vehicle scanned and oil changed. When I arrive, guess what the service advisor who booked me (Micaela Barber) was at lunch so I had to deal with someone who had no clue why I was there. So they tell me it will be 10 to 7 days before I can get my vehicle checked out. I was like so I have to leave the truck here and he was like yes. I was like ok I wasn't told that, he said they also wouldn't have a rental until mid May. Seriously xxx is going on over there??? So then I ask if I could at least get my oil changed and he had to get the Lube advisor lol. That guy tells me no because they weren't ready for me, I'd have to make an appointment for that. By this time I'm furious, I can't get my truck scanned or oil changed that I booked 3 weeks ago!!! He finally said if I bring it back at 3 they could do it. So needless to say my day was shot because I had to come back at 3. I will not b3 back here for service and I will not recommend anyone to go there either More

Great Service. Nice advisor very helpful.Explained everything about what will be done as well as what needs to be done in the future. Nice advisor very helpful.Explained everything about what will be done as well as what needs to be done in the future. More

Great service and deliver on time. Work was preform as expected. And when we picked it up clean inside and out. Work was preform as expected. And when we picked it up clean inside and out. More

I have been coming to get my services with you guys for 8 years. The service continued to be great. I love that you need appointment for oil change. That way you are in and out. years. The service continued to be great. I love that you need appointment for oil change. That way you are in and out. More

Thank you Pierre for all your help! He was very professional and attentive. Best service center I’ve ever had to deal with. He was very professional and attentive. Best service center I’ve ever had to deal with. More

My service was painless. In and out in a reasonable amount of time. Stacy was great In and out in a reasonable amount of time. Stacy was great More

Really enjoyed the buying experience and hopeful service would be similar. Unable to make appt on app or online(had to call) and then when I arrived I wasn’t convinced they knew I had an appointment. Two h would be similar. Unable to make appt on app or online(had to call) and then when I arrived I wasn’t convinced they knew I had an appointment. Two hours for oil change and tire rotation. More

The Service Dept. staff have always been very helpful in either scheduling a convenient time for me to bring in my Pacifica or explaining what needs to be done, shoul staff have always been very helpful in either scheduling a convenient time for me to bring in my Pacifica or explaining what needs to be done, should be done or has been done to the mini-van. Work has been done well and the van returned to me in good shape. More

Great service. Friendly and very knowledgeable. Prompt service. Will be back for sure. Thank you!!! Friendly and very knowledgeable. Prompt service. Will be back for sure. Thank you!!! More