AutoNation Chrysler Dodge Jeep Ram Spring - Service Center

The service department has become extremely slow and I believe is trying to up sell. I had a nail in one of my tires and didn’t let them know and they didn’t see it during the tire rotation. I picked my J believe is trying to up sell. I had a nail in one of my tires and didn’t let them know and they didn’t see it during the tire rotation. I picked my Jeep up and clearly my battery wasn’t checked, since two days later it was dead. I have lifetime battery through the dealership and they didn’t have the appropriate replacement battery. I’ve had all my work done at this dealership and I take very good care of my vehicles and the service department has gone down. I don’t blame the service reps, I wonder if the techs are either overworked or understaffed. More

The technician was ver professional and polite. Great communication and service on time. Very satisfied Great communication and service on time. Very satisfied More

Juan service rep, very helpful and knowledgeable on repairs needed. Always a nice staff & experience repairs needed. Always a nice staff & experience More

It was a great experience. This is my 8ty vehicle from this dealership, and for good reason. This is my 8ty vehicle from this dealership, and for good reason. More

I have purchased 2 new vehicles from this dealer. I have my service through them and any accessories or parts I buy, usually is through this dealership. I have my service through them and any accessories or parts I buy, usually is through this dealership. More

Daniel Wood was friendly,informative, polite and he also told me that he took care of the recall that was notified to the dealership. and he told me that he took care of the problem. told me that he took care of the recall that was notified to the dealership. and he told me that he took care of the problem. More

Customer service is Super. All services where finished in a timely matter.Wouldnt take my Ram to any other dealer! All services where finished in a timely matter.Wouldnt take my Ram to any other dealer! More

they were courteous, worked quickly, fixed the problem the first time and kept me up to date with what was going on and went over what was expected to give me a great experience. the first time and kept me up to date with what was going on and went over what was expected to give me a great experience. More

When I first called, I was told I had to make an appointment a month and a half from the time I called and that they were completely booked. They didn't even ask what was wrong with my vehicle, but appointment a month and a half from the time I called and that they were completely booked. They didn't even ask what was wrong with my vehicle, but I told them anyway. Then the day came to drop my vehicle off for service and they told me it would be a 7-10 day wait. I don't understand what the purpose of the appointment is when I drop my vehicle off and still have to wait 7-10 days to get it back. I was never offered a loaner car. I don't know who can be without a car for 7-10 days. I was told they have to wait to get the car back to service, evaluate the problem, order parts, then fix it. This process needs to be handled better. I was asked if I wanted a complimentary car wash and vacuum and I said yes. My salesman was very nice and helpful through everything but getting my issue fixed should not have taken 2 months from the time I called initially. I will say, I got my car back in 4 days which is much better than the 7-10 I was told. I tested the issue to make sure it was fixed and it was. However, my car was not washed or vacuumed like promised. More

Excellent services. The attention from Daniel was kindly and clear. I have to wait around 4 hours, two of them in the Panera and the two others inside the facilities and The attention from Daniel was kindly and clear. I have to wait around 4 hours, two of them in the Panera and the two others inside the facilities and to be honest I enjoy the waiting. More