AutoNation Chrysler Dodge Jeep Ram of South Columbus

Okay, this repair took two visits to complete, the first visit was for an oil change and to investigate a clicking coming from the front passenger wheel. It took two days for the oil to be changed and them visit was for an oil change and to investigate a clicking coming from the front passenger wheel. It took two days for the oil to be changed and them to look at the wheel and determine it was a bad CV axle. When we picked the vehicle up we were told that the part was on order but should be in within the next couple of days. We brought the vehicle back in a few weeks later and dropped it off, we didn't hear anything from the service center for the next 8 days until we reached out to ask how much longer the repair would take as we had an upcoming trip planned. Later that day we received word that a bolt had been stripped during the repairs and a new one would not be available until around noon the next day. The 1.8 hour repair was completed around 3pm after 9 days in the shop, the first 8 with no communication. Every time we spoke with our service advisor he was very polite but it feels like the dealership does not seem to understand the difficulty of not having a vehicle for an extended period. (I attempted to submit this review without the employee names but apparently that is a required field, the employees were great, it's the dealership that isn't great). More

Very responsive to communications. Had us in and out before noon same day. Very courteous and professional. Had us in and out before noon same day. Very courteous and professional. More

This Car Dealership is top notch. Everyone that was involved with our deal was exemplary. All parties involved deserve 5 Stars. Great Job Team. Until next time, keep up the good work Everyone that was involved with our deal was exemplary. All parties involved deserve 5 Stars. Great Job Team. Until next time, keep up the good work 😉😉 More

They were willing to work with me to give me what I wanted at the price I needed. wanted at the price I needed. More

got the exact vehicle I was looking for, for a great price, and they treated me well on my trade-in price, and they treated me well on my trade-in More

From the time I entered the dealership I felt welcomed. I was greeted by a salesman and he asked if I knew what I wanted. All I knew was that I wanted something big enough to transport my electric keyboard I was greeted by a salesman and he asked if I knew what I wanted. All I knew was that I wanted something big enough to transport my electric keyboard when I needed to and it needed to be comfortable for my husband who is 6’2”. More

Each time I took my Jeep to be serviced there was a new problem. Something was either incompletely done or not checked properly. problem. Something was either incompletely done or not checked properly. More

The dealership showroom is very comfortable and inviting. The staff are very friendly and knowledgeable about the cars they sell. My buying experience was very positive! The staff are very friendly and knowledgeable about the cars they sell. My buying experience was very positive! More

Excellent experience buying our 2025 JEEP SAHARA from the first moment till completion of buy. first moment till completion of buy. More

SHELBY WAS GREAT AND KEPT ME UP TO DATE WITH WHAT WAS GOING ON. MY APPOINTMENT WAS FOR A RECALL AND WAS SCHEDULED FOR MONDAY 07-28-25 AND WE DROPPED IT OFF JUST BECAUSE WE WERE GOING TO BE BUSY ON 07-2 GOING ON. MY APPOINTMENT WAS FOR A RECALL AND WAS SCHEDULED FOR MONDAY 07-28-25 AND WE DROPPED IT OFF JUST BECAUSE WE WERE GOING TO BE BUSY ON 07-25-25. THEY HAD IT READY BY THE END OF THE BUSINESS DAY THAT DAY. More