AutoNation Chrysler Dodge Jeep Ram of South Columbus

Very difficult to speak to someone in the service department and to get updates on the status of your vehicle department and to get updates on the status of your vehicle More

Heidi is my service contact at the North Columbus location. Communication is horrible. My 2020 Jeep Wrangler that I bought from AutoNation has been in the shop since June 28th. I have to initiate location. Communication is horrible. My 2020 Jeep Wrangler that I bought from AutoNation has been in the shop since June 28th. I have to initiate communication by phone or going to the dealership to find out the status of my Jeep. The “ part” was ordered in July but they can’t tell me where or when the part will arrive. WTH. Awful service. More

Heidi is the GOAT of CDJR North Columbus’s Service Department she went above & beyond my expectations & her customer service is on point. Y’all got a great one don’t ever let her go or y’all will be i Department she went above & beyond my expectations & her customer service is on point. Y’all got a great one don’t ever let her go or y’all will be in some real trouble. Thanks Heidi you’re more than awesome sweetheart! More

Awesome service staff,very responsive and helpful. Got to me in great time and very polite. Got to me in great time and very polite. More

Pleasantly surprised with timeliness of service completion. This was my first time working with service advisor Robert Bean. Robert was very courteous and he called me as soon as the software updat completion. This was my first time working with service advisor Robert Bean. Robert was very courteous and he called me as soon as the software update recall and 4 wheel alignment was completed on my Diamond Black Crystal Pearl 2021 Ram Limited Longhorn, nickname Lexhorn because it's so luxurious. Kenny in the parts department is always a 5 star representative but I didn't need his services during my 8/3/2023 visit. The facility is under construction and I hope that the service waiting area will get a facelift with maybe some customer amenities. More

Staff was helpful and attentive, with good deals on the price of their cars. I would recommend price of their cars. I would recommend More

Communication is horrible I was told my vehicle would be delivered Sunday or Monday I have yet to receive my vehicle and my sales person has not reached out to me yet delivered Sunday or Monday I have yet to receive my vehicle and my sales person has not reached out to me yet More

Did the appointment for low pressure alarm at dashboard. Requested oil change , tire rotation, inspection After completion and car returned alarm still on dashboard. Returned to service advisor and he p Requested oil change , tire rotation, inspection After completion and car returned alarm still on dashboard. Returned to service advisor and he personally went to fill the tire that was low on pressure because no technicians around to do what i asked for This is a 2021 Jeep Vehicle and last issue we brought to this location took about 3 visits to solved it with the same excuse that they can not find the problem on why it was giving alarm code at the dashboard. Terrible service again received from this Auto Nation location. If possible will avoid this Auto Nation location More

These guys do a great job every time. I would never trust another dealership with my car! I would never trust another dealership with my car! More

Outstanding service on my 2500 Dodge Ram pickup. The service representative stayed in contact with me throughout the service with timely updates of my vehicle status. Once completed the recall maint The service representative stayed in contact with me throughout the service with timely updates of my vehicle status. Once completed the recall maintenance was conducted as promised and I was notified upon completion. The only issue I had was that they didn’t clean the driver side before giving me my vehicle. One of the BEST services I’ve had. More