AutoNation Chrysler Jeep West

From start to finish, buying our vehicle was a very pleasant experience. Steven Kern and his staff treated us with the utmost respect and patience! I would not hesitate to recommend this dealership to pleasant experience. Steven Kern and his staff treated us with the utmost respect and patience! I would not hesitate to recommend this dealership to anyone looking for a new or used vehicle. More

Excellent attention to customer service! Also very timely in returning my vehicle. in returning my vehicle. More

Q was great, very helpful and knowledgeable about my new Jeep! The entire sales team were eager to pitch in and help out where they could. Jeep! The entire sales team were eager to pitch in and help out where they could. More

When I need service, I generally get very good support and prompt results. I have been getting service for over 20 years there. I am likely to continue and prompt results. I have been getting service for over 20 years there. I am likely to continue More

My husband and I are 60 years old and this was the easiest and best car buying experience of our lives. Ryan the salesman was so friendly and courteous and Moe the finance manager was incredible…. Gi easiest and best car buying experience of our lives. Ryan the salesman was so friendly and courteous and Moe the finance manager was incredible…. Giving us an awesome deal on our 2021 Jeep Gladiator. If looking for a Jeep Auto Nation in Golden is the place to go…. Even if you have to drive a little, go see Ryan and ask for Moe to do your financing. More

I purchased my jeep from this dealer and return for all of the required services. I have found everyone to be friendly and courteous. Pricing is always a little high for me, but they are still within rea of the required services. I have found everyone to be friendly and courteous. Pricing is always a little high for me, but they are still within reason. More

Fast and efficient service from star to finish with the buying process. buying process. More

Quality of service on my jeep was great! Customer service needs improvement, seems like team members are to busy to attend you. You need to approach them and still they were pushing me away to other service needs improvement, seems like team members are to busy to attend you. You need to approach them and still they were pushing me away to other team members that were also busy. More

At first I would have said this dealership was great and gave 5 stars. The only reason they received the 3 stars is because of how I was treated at first, but now that I have the car in my possession, I gu gave 5 stars. The only reason they received the 3 stars is because of how I was treated at first, but now that I have the car in my possession, I guess I don't matter anymore? But when I got the car checked out and found out they didn't do the work they stated they did on the 120 Point Inspection list and also some of the work they did do wasn't complete because it was leaking, I assumed they would honor the 5 day/250 money back guarantee/warranty for the work that should have been done and/or done correctly. I spoke with them they said it would be over a week (yes, over the 5 days) before they could even "look" at the problem. I said that's fine but you must extend the the 5 day guarantee also if it helped I offered to have my person do it so it could be done that week so I could drive the car and not wait at least a week for them to just look at it, and they agreed they would pay the amount quoted on the cost of it. It actually came in lower than the quote and it has now been over a week since that work was done and I have been told the check is in the mail and then another text said the check was at the dealership. I queried if it's at the dealership why did you say it was in the mail to only be ignored, and it has been 6 days since I was told that. I believe they had no intention of paying for the work and are just playing games now. Considering one of the things was the engine coolant was almost completely empty. When we first discussed the work, I stated it was coming directly out of my bank account and needed payment right away.--10 days and counting.... More

This is my first time purchasing a vehicle through AutoNation Chrysler Jeep West, but I had a very positive experience. Jesus was great to work with! AutoNation Chrysler Jeep West, but I had a very positive experience. Jesus was great to work with! More