AutoNation Chrysler Jeep West

It took 6 weeks to get my car repaired! Chrysler warranty failed to repair the engine correctly. They only replaced the damaged parts, they did NOT CORRECT the problem that caused the damag Chrysler warranty failed to repair the engine correctly. They only replaced the damaged parts, they did NOT CORRECT the problem that caused the damage ( the oil control valves on the MDS system, damage to the bearings and other engine components due to metal shavings in the oil). The engine should have been replaced. Chrysler has been replacing the engines when the MDS cam & lifters fail. This failure is caused by poor design of the oiling system in the gen 3 engines. I feel my engine should have been replaced also. Mike Doht tried to get a new engine, but was rejected by Chrysler warranty. I also believe the damaged parts BELONG to me, not Chrysler. I will be Joining the Class Action Law Suit against Chrysler! My complaint against the dealership is the long waiting time; the car was returned dirty; and the dealership offered no help with assisting with our loss of a vehicle. We had to rent a car and get bus transportation for Six weeks More

Steve, was awesome! He is always helpful and gets my vehicle in and out of service when needed. He is always helpful and gets my vehicle in and out of service when needed. More

The dealership was very prompt and courtesy from the time I walked in the door to inquire into ordering a new vehicle and throughout the next four months waiting for the vehicle to arrive. Excellent experice I walked in the door to inquire into ordering a new vehicle and throughout the next four months waiting for the vehicle to arrive. Excellent expericence! More

Service Dept. did a great job analyzing a tough to find error alert. Really appreciate service mechanics and Mike Doht in the service department. did a great job analyzing a tough to find error alert. Really appreciate service mechanics and Mike Doht in the service department. More

Excellent experience. Ayden was a pleasure to work with. Best car buying experience in my lifetime. Ayden was a pleasure to work with. Best car buying experience in my lifetime. More

The service department is the best! They all know me by name. They always give me exceptional service. Service, whatever it may be, is always finished quickly. I know my car and my need They all know me by name. They always give me exceptional service. Service, whatever it may be, is always finished quickly. I know my car and my needs (single person, one car) are in the best hands with Kevin, Steve, and the entire service team! More

They are the only dealership that has serviced my Jeep. I have always been happy with the service they have provided. Service reps are knowledgeable, friendly and respectful. I have always been happy with the service they have provided. Service reps are knowledgeable, friendly and respectful. More

Great service from our sales rep. Chris Collins is the one I recommend at this dealership! Will go back to her the next time we're shopping for a car and will always recommend her to Chris Collins is the one I recommend at this dealership! Will go back to her the next time we're shopping for a car and will always recommend her to friends and family! More

This dealer is fantastic at making the service process as easy as possible with knowing the schedule, ease of getting in and out, and follow up for satisfaction. easy as possible with knowing the schedule, ease of getting in and out, and follow up for satisfaction. More

Steve in the service department was incredible! When I arrived for my oil change, I was not on the schedule. Steve still quickly serviced my vehicle. I appreciate the great customer service and I w When I arrived for my oil change, I was not on the schedule. Steve still quickly serviced my vehicle. I appreciate the great customer service and I will continue to do business here. More