AutoNation Chrysler Jeep West

Attention to detail and friendly staff. New Grand Wagoneer was perfectly presented. Well done Aaron! New Grand Wagoneer was perfectly presented. Well done Aaron! More

Another AMAZING Service experience! It’s such piece of mind knowing that my Grand Cherokee is in great hands. I’m just about to hit 100k miles, and I’ve been committed to every schedule It’s such piece of mind knowing that my Grand Cherokee is in great hands. I’m just about to hit 100k miles, and I’ve been committed to every scheduled service. It still drives like new… because of this Service Department. They’ve always been straight forward and honest. I will NEVER go anywhere else! A big THANK YOU to Kevin, Scott and Mike! More

The one thing that stands out to me about the dealership is the positive energy and sales team's vibe with one another and their customers. They not only act like a family, but treat you like family as well is the positive energy and sales team's vibe with one another and their customers. They not only act like a family, but treat you like family as well. Having purchased multiple vehicles from here I have continued to impressed with the thoroughness and expedient purchasing process. Rosendo, Marco, and Xavier each made the process efficient and ensured all questions were addressed promptly. I would buy from this team again and recommend them. More

I would not recommend them for service, unless cost is absolutely no object. We purchased a used wrangler from a private party a few months ago and this was our first visit for any kind of service. We cam absolutely no object. We purchased a used wrangler from a private party a few months ago and this was our first visit for any kind of service. We came in because the engine light came on. Within a few minutes the service manager we were greeted by had run a diagnostic of the vehicle which indicated the thermostat was likely the culprit. Despite the immediate diagnosis we were told we would need to pay a $250 diagnostic charge for the technician to look the vehicle over and insure the initial diagnosis was accurate and complete. This $250 fee does not get applied to any work to be completed. I should have just left at this point, but I agreed to the $250 and also requested an oil change. The next day the call came that, yes indeed it was the thermostat housing was the issue and the cost to repair would be $320. So in my assessment, we paid $250 for the technician to verify what had already been determined within the first 5 minutes when we tool the vehicle in. We decided to take the vehicle elsewhere and the cost of the thermostat and housing replacement will be less than half of the quoted cost from AutoNation. I gave a rating of 3 vs. 1 because I do think the technicians know what they are doing and they did remedy a raddle in rear gate/spare tire for free (though the original cost of that "repair" was quoted at $80). The service manager also reduced the cost of the oil change from $119 to $89. So all in all we paid $329 for a thermostat diagnosis and an oil change. We will go elsewhere from here forward. More

We had a recall on our Jeep Grand Cherokee and it was handled very easily and professionally from this dealership. Thanks AutoNation. handled very easily and professionally from this dealership. Thanks AutoNation. More

We have had our vehicles serviced with Marek in the Service Department for many years, and always work with Marek for all of our vehicles when needed. We needed a new truck,,and went back to Marek for Service Department for many years, and always work with Marek for all of our vehicles when needed. We needed a new truck,,and went back to Marek for recommendations and he introduced us to Chris Collins in the Sales Department. Chris was outstanding in finding a used Dodge Ram truck for me, and we purchased it just before New Year's. Everyone at Autonation on Colfax in Golden was excellent in the purchase and we will continue to always work with Chris and Marek at AutoNation Chrysler Jeep West for all of our vehicle service and purchase needs. They all are Terrific ! Thank you - Bruce & Lisa Golden, CO More

My jeep sat untouched with them for 2 days before I had to return for it as we don't have an extra vehicle. They lost my scheduled appointment and didn't do anything to make up for it. Look my broken oil c to return for it as we don't have an extra vehicle. They lost my scheduled appointment and didn't do anything to make up for it. Look my broken oil cooler to another dealership and they were able to get me in and fixed promptly. More

I will not purchase another vehicle from Auto Nation. The Jeep uses more oil than gas. I don’t believe it will pass a smog check. I purchased a real lemon! No thank you. The Jeep uses more oil than gas. I don’t believe it will pass a smog check. I purchased a real lemon! No thank you. More

We were helped by your salesman Chen. He was very knowledgeable and helpful. We appreciated his low pressure style and his determination in finding the car we wanted. He was very knowledgeable and helpful. We appreciated his low pressure style and his determination in finding the car we wanted. More

Awesome Service Department. Thank you so much to Danielle for making sure things were taken care of and done correctly. Thank you so much to Danielle for making sure things were taken care of and done correctly. More