AutoNation Chrysler Jeep West

From appointment-to service-to pick up, your personel are friendly, courteous, and professional and keep me well informed, service completed, problem resolved! Thank you very much! friendly, courteous, and professional and keep me well informed, service completed, problem resolved! Thank you very much! More

These are the most current people I have ever been with for service. I would recommend this service to everyone! for service. I would recommend this service to everyone! More

Great customer service. Kept us up to date on the expected delivery time is parts. Kept us up to date on the expected delivery time is parts. More

This dealership and its staff are absolutely the best ever, anywhere. I have had my Jeep going on 12 years and everyone has looked after my needs and the needs of Jeep. So dedicated, understanding and ever, anywhere. I have had my Jeep going on 12 years and everyone has looked after my needs and the needs of Jeep. So dedicated, understanding and competent...couldn't do better any where! More

Very easy process. ..no need to haggle over price. All prices are set as is. Salesman are relaxed and not pushy at all. Would suggest you sell your trade in elsewhere as ..no need to haggle over price. All prices are set as is. Salesman are relaxed and not pushy at all. Would suggest you sell your trade in elsewhere as they do not offer the best price. Overall a pleasant experience. More

These guys are the only ones I have had working on my car since it was new 10 years ago! since it was new 10 years ago! More

I was very comfortable dealing with all the personnel at the dealership. Very friendly, professional, knowledgeable and without pressure. Their discounts on the new car were what I expected, and trade-in the dealership. Very friendly, professional, knowledgeable and without pressure. Their discounts on the new car were what I expected, and trade-in allowable was top dollar according to KBB. More

Friendly customer service and professional mechanics. I take my Jeep there for all service requirements. I take my Jeep there for all service requirements. More

this is my usual service provider. Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil replacement. I checked in at 10am. I didn't hear from the service rep until 11 the next morning and this after many, many unsuccessful phone calls to obtain an update. Ended up costing over $1400 dollars on a vehicle I am planning to sell. Did agree to recommended repairs even though final cost was unclear, but would have agreed to anything to get my only vehicle back after over 24 hour wait. Not inclined to return More

For picking up my brand new Jeep I made it clear multiple times in advance that I wanted to spend as little time as possible in their show room to pick-up my new Jeep. They got all the information beforehand times in advance that I wanted to spend as little time as possible in their show room to pick-up my new Jeep. They got all the information beforehand, and I was told I would be in and out within 1 hour. When I showed up, nothing was prepared at all, the whole process finally took 3,5 hours(!!) in their cold lobby. I was told from time to time that they'll pull up the vehicle any moment. When it finally was ready, I still had to go through financing, which could have well done while I was waiting. Their excuse was that they first picked the wrong Jeep for detailing, and also had to polish some scratches from transport. They could have told me long before that it'll take extra time, I'm living just 5 minutes away. I could have gone home and come back later. Reuben from financing saved the day, he was a pleasure to work with and efficient. Otherwise it would have been just 2 stars! Worst car pick-up process ever!!! They don't care about your time nor keep you in the loop. Things changed since they had parking lots full of new cars. Nowadays you're lucky to get a new car after 4 months of waiting. They know that you won't walk away at that point. :-/ I still recommend the dealership because their service department does a really great job. I had my previous Jeep always serviced there without any issues. More