AutoNation Chrysler Jeep West

I have 2019 Cherokee purchased in 2020. A few months after purchase check engine light came on, after visit in Advance error showed cam shaft error. A few day service was scheduled in Auton A few months after purchase check engine light came on, after visit in Advance error showed cam shaft error. A few day service was scheduled in Autonation Jeep Arapahoe, service department claimed it was only the battery (hardly believable but I'm not an engine specialist), after taking a road trip in 2021 same error showed up, took it to same service center, not enough service rep was completely unprofessional, they had my car for a week, they apparently replaced couple of parts, stating that the issues has been fixed. Fast forward to 2022. Another road trip, another check engine, same error yet again. This time I decided to call AutoNation Chrysler Jeep West. I had a pleasure of speaking with gentleman who is service center supervisor. Dropped the car of the same day for the next day repair, service center rep Mr. Danny was very pleasant, but he also was very informative, while engine specialist (Mr. Kevin) was diagnosing my car. About a week and a half later I have gotten my car back, fingers crossed it is fixed up. The amount of parts replaced was insane, not only cam shaft and fixed but bunch of parts directly contributing to cam shaft, they have also found an oil leak in rear of the engine, this was also taken care off. After return home I went through the "discharge" paper work I was impressed and amazed with their attention to detail and great service and even better communication. Considering that Jeep Chrysler West did an awesome job, and even if the same error shows up again I am more than glad take to back to them over the service center on Arapahoe Road, as at least I know my car is in good hands, with staff who actually cares to fix the issues. To bad 5 stars is maximum. More

Brandon was great on time answered all my questions very quick to respond back everything was perfect..I love my car quick to respond back everything was perfect..I love my car More

The entire experience was good. The staff was friendly and knowledgeable. Financing was quick and easy. The staff was friendly and knowledgeable. Financing was quick and easy. More

Excellent, friendly service! The dealership was up-front about the costs and stuck to the commitment! The dealership was up-front about the costs and stuck to the commitment! More

We just bought a used Mazda from them. Had a great experience at the dealer and talking to the staff. The one thing I came away a little disappointed about was there was a chip on the wind Had a great experience at the dealer and talking to the staff. The one thing I came away a little disappointed about was there was a chip on the windshield. I'm not sure if they would have said anything about it unless I had pointed it out. But since I pointed it out, they're going to take care of it for us. Overall it was a good experience and we are happy with our car! Thank you! More

Mike was very helpful, attentive and knowledgeable. Starbucks coffee was a plus! Would go back again, hopefully not soon🙂 Starbucks coffee was a plus! Would go back again, hopefully not soon🙂 More

Our car purchase was a great experience. No hassle, no pressure. Each person we dealt with was professional and helpful. No hassle, no pressure. Each person we dealt with was professional and helpful. More

Steve and Danny are absolutely amazing. They both deliver excellent customer service and are great with communication regarding service. They both deliver excellent customer service and are great with communication regarding service. More

Nick was a hassle free knowledgeable and caring salesman. I really enjoyed his detailed experience in helping getting me logged into the Jeep App. I really enjoyed his detailed experience in helping getting me logged into the Jeep App. More

Austin, Canin and the team were great. They provided excellent customer service with efficiency and ease. We asked many questions and were never made to feel that any were unnecessary. I w They provided excellent customer service with efficiency and ease. We asked many questions and were never made to feel that any were unnecessary. I would highly recommend Austin, Canin and this dealership to others. More