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AutoNation Chrysler Jeep West - Service Center
Golden, CO
578 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
578 Reviews of AutoNation Chrysler Jeep West - Service Center
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June 22, 2023
The service team is easy to work with and they provide consistent customer service. There is no hard sell for services but make the appropriate recommendations. consistent customer service. There is no hard sell for services but make the appropriate recommendations. More
by johndcorrea
Employees Worked With
Daniel Rubio
June 22, 2023
Danny set the appointment and everything went smoothly and quickly. No cost recall inspection and repair with friendly service. The only thing they could have done better would be to give it back to me f and quickly. No cost recall inspection and repair with friendly service. The only thing they could have done better would be to give it back to me fully charged. More
by Kubesteak
Employees Worked With
Danny O
June 19, 2023
I have been servicing my vehicles at Jeep West for 20 plus years, there service team has always been transparent and super helpful. plus years, there service team has always been transparent and super helpful. More
by Tracy
Employees Worked With
Kevin, Matt, Mike, Marek, Steve, Danny, Daniel, Danielle & Paul
June 16, 2023
Awesome! Thank you so much for everything!! This was the best service ever!!! Danelle went out of her way to get me in before my vacation and the service was Thank you so much for everything!! This was the best service ever!!! Danelle went out of her way to get me in before my vacation and the service was perfect 😎 More
by Jkmphoto
Employees Worked With
Danielle , Gray Thompson
June 16, 2023
I had to wait 2 hours for an oil change and two new wiper blades. No one informed me they were running late until I picked up the keys at the service desk. They were supposed to rotate my tires but never blades. No one informed me they were running late until I picked up the keys at the service desk. They were supposed to rotate my tires but never happened. When I spoke to guy at the service desk. He said we were running late, sorry for that. He never bothered to let me know, I had to go check on it after 1.5 hours. He said it would be soon and 30 more minutes passed. And when I drove in the service garage to drop my vehicle off 3 other people got checked in and no one got to me for 15 minutes. Not good customer service. I asked for discount and he said I got 12%. Only because I had a coupon when I checked in. Couldn't do anymore he said. So really might have to change places I go. I am a widow and have to wait for my vehicle. Others in the waiting room for upset also. More
by macks1250
Employees Worked With
Mike Doht
June 16, 2023
They are rude and unethical in there practices and profession. I got into a heated argument with Matt in the service department where I believed things were going to escalated and physical altercation profession. I got into a heated argument with Matt in the service department where I believed things were going to escalated and physical altercation was going to take place. General Manager Todd did almost nothing and didn't really seem to care about the matter. More
by Tyler
Employees Worked With
Matt*, Steve Johnson, Todd (GM)
