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AutoNation Chrysler Jeep West - Service Center

Golden, CO

4.7
581 Reviews

581 Reviews of AutoNation Chrysler Jeep West - Service Center

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June 13, 2022

Good service and communication. All problems addressed with an accurate description. Ready when it was supposed to be. More

by ferrera.carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rubio 7507
Jun 14, 2022 -

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 13, 2022

Always friendly, efficient, and helpful. Danielle my Service Advisor is awesome! My Jeep sprung leaks everywhere and she made the process simple and put me at ease. More

by micki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 14, 2022 -

AutoNation Chrysler Jeep West responded

Hi Micki, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2022

Had issues with the purchase process and when I had to take the vehicle in for service, there was miscommunication between my sales person and the technicians, which resulted in a lot of frustration. Whe More

by Kimberly
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know the names of service; sales person was Chen Liang
Jun 13, 2022 -

AutoNation Chrysler Jeep West responded

Hi Kimberly, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6104. We hope to hear from you.

June 11, 2022

I will always bring my Vehicles to this Dealership for Service. I know that I am getting it done correctly and on time. The Staff is Awesome and teamwork is evident. More

by mikeacree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kern
Jun 13, 2022 -

AutoNation Chrysler Jeep West responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 13, 2022 -

mikeacree responded

All my Purchases and Services will be at your Store-Dealership

June 09, 2022

They are thorough , they texted me photos of my in cab filter on my jeep to show me how dirty it was. More

by DougJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember his name. But kept us well informed about what was going on.
Jun 12, 2022 -

AutoNation Chrysler Jeep West responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

I always receive great service when I visit this dealership. I cannot say enough how Steve in the service department serves my needs. Steve is a valuable asset to your dealership. I have purchase More

by Rbuck77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in the service department
Jun 12, 2022 -

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 08, 2022

Mike D was on vacation, tried on line couldn’t get a time , left message for a returned call to schedule service, no call back! Had to wait until Nike D got back I order to schedule service appointment. If More

by wsalzbrener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dolt
Jun 09, 2022 -

AutoNation Chrysler Jeep West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 06, 2022

Upon my arrival to Jeep Auto Nation I was professionally greeted by Mr. Steve Johnson the service writer. He immediately checked me in and got my vehicle staged, sanitized, all fluids checked and filled, an More

by Kytia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Steve Johnson-(Service writer), Mr. Kevin-( Service Department Manager ), Mr. Steve Kerr-(Dealership Manager), Mr. Micah Dean and Mr. Dave in parts department.
Jun 07, 2022 -

AutoNation Chrysler Jeep West responded

Hi Kytia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 06, 2022

My service writers have always been strong and very responsive! I currently have 5 different Jeeps in my household, and each one is managed by AutoNation Chrysler Jeep West. In my most recent service More

by andrew.betsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 08, 2022 -

AutoNation Chrysler Jeep West responded

Hi Andrew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2022

The staff here is the greatest, curtious, kind, understanding of your needs, if your looking thi be treated like a person in your purchase this is your dealer/ service place. More

by vtwnpwr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Paul
Jun 08, 2022 -

AutoNation Chrysler Jeep West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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