AutoNation Chrysler Jeep West - Service Center

While on a ski vacation from NJ, our transmission died. Paul Hebert went above and beyond as our service manager. He arranged for a rental car, kept us constantly informed of the car's status, made arran Paul Hebert went above and beyond as our service manager. He arranged for a rental car, kept us constantly informed of the car's status, made arrangements to minimize the impact on our vacation, and was a pleasure to deal with. In fact, every employee at this dealership was very helpful and a pleasure to work with. We have the highest regard for this dealership. More

Have pretty much always dealt with xxx. Service Manager Paul Herbert. He is just the absolute best. Very calm demeanor, never tries to push anything on you and always so pleasant to work Service Manager Paul Herbert. He is just the absolute best. Very calm demeanor, never tries to push anything on you and always so pleasant to work with. Will always call you to let you know what something is going to cost. If you can get him you'll be better off. More

My appointment was at 0700. I drove up and was helped almost immediately. I waited the amount of time that they estimated and the work was completed to my expectations. I drove up and was helped almost immediately. I waited the amount of time that they estimated and the work was completed to my expectations. More

The Service Department at Auto Nation Chrysler Jeep West is far and above any other service department I have ever dealt with. Kevin Ramer and his crew are all 5 Star Service Writers. Every time I have brou is far and above any other service department I have ever dealt with. Kevin Ramer and his crew are all 5 Star Service Writers. Every time I have brought in vehicles for service or repairs the work has been done right the first time, and done on time. (The mechanics are on point.) The service drive has a honestly welcoming atmosphere. For perspective, I have owned Chevy, Ford, Infinity, BMW and Audi. None of those service departments come even close to the repeated excellent service I have received from Kevin and his crew. I highly recommend! More

I have been a customer at AutoNation Jeep West for several years, purchasing my last new Jeep in 2013. Jeb Schultz has always been very knowledgeable and never pressured me. The service dept technic several years, purchasing my last new Jeep in 2013. Jeb Schultz has always been very knowledgeable and never pressured me. The service dept technicians have always taken great care of my Jeeps. Steven Johnson recently resolved a minor service issue which was simply communication. I am in the process of buying a new or used Jeep and I noticed a beautiful new white Sahara in parking lot and he said it was his. Lucky for me because I am specifically looking for a Sahara! I had lots of questions and he took his time to personally answer them all. When I finally do find my dream Sahara I will definitely trust its care to the service dept team. Thank you, Valorie Miller More

I purchased my Jeep from this dealership in 2011, and have had it serviced there every time except once on a trip. Steve Johnson and his crew have always done an excellent job. Steve always advises me of have had it serviced there every time except once on a trip. Steve Johnson and his crew have always done an excellent job. Steve always advises me of appropriate work needed and sales on certain items such as tires, batteries, etc. I highly recommend this service department and dealership. More

Very courteous & informative, & the environment is very clean & relaxing. I think they would gladly answer any questions I might have. clean & relaxing. I think they would gladly answer any questions I might have. More

Scott, Mike and Kevin in the service department are the best! They always are honest and do a great job in servicing my Jeep!! best! They always are honest and do a great job in servicing my Jeep!! More

The team in the Service Department are outstanding. Cordial and upbeat when you arrive and friendly / informative when delivering the car back to you. My kudos to Marek and Steve. Cordial and upbeat when you arrive and friendly / informative when delivering the car back to you. My kudos to Marek and Steve. More

I’ve been very pleased with the service. In and out in a reasonable amount of time. Great communication. My first Jeep experience and it’s been great! In and out in a reasonable amount of time. Great communication. My first Jeep experience and it’s been great! More