AutoNation Chrysler Jeep West - Service Center
Golden, CO
583 Reviews of AutoNation Chrysler Jeep West - Service Center
They have the best service department I have been to. Mike Doht is always helpful, professional, timely and empathetic about the cost to my family. Instead of looking to add cost, he suggests what can wa Mike Doht is always helpful, professional, timely and empathetic about the cost to my family. Instead of looking to add cost, he suggests what can wait and what work absolutely needs to be done. More
Recommended by someone that AutoNation West does a great job. After my first visit I have to agree. Took our Jeep Wrangler in for 2 issues. One was a very sporadic issue with the Radio. AutoNation repl job. After my first visit I have to agree. Took our Jeep Wrangler in for 2 issues. One was a very sporadic issue with the Radio. AutoNation replaced both items under warranty, therefore getting to a conclusion on both issues. The intake was done by a knowledgeable person and was quick and easy. Work completed within the communicated timeframe. I will continue taking our Jeep to AutoNation West. More
Although they are very heavily booked, and I had to schedule a couple months out, I was greeted by extremely friendly and helpful staff. They finished my transmission service quicker than expected. I w schedule a couple months out, I was greeted by extremely friendly and helpful staff. They finished my transmission service quicker than expected. I was very pleased. More
As always, Steve in the service department gave me outstanding service for my recent oil change. They are exceptionally busy, but Steve fit me in in my requested timeframe, greeted me with a hug, list outstanding service for my recent oil change. They are exceptionally busy, but Steve fit me in in my requested timeframe, greeted me with a hug, listened to and checked out my concerns, and wrapped up my service quickly. I always receive exceptional service from this department. Another service rep recognized me when I pulled up and made sure Steve knew I had arrived. This team, including Kevin the Service Manager, know me and treat me well. I value and appreciate the relationship I have with these guys ☺️ More
They seemed confused on pricing for fuel filter / install. Quoted 1 price then they tried to charge another and then settled on a lesser price. install. Quoted 1 price then they tried to charge another and then settled on a lesser price. More
Scheduling the appointment over the phone is the best way to go with service here. The online options never confirmed appointments. But when I arrived for my appointment early they were able to get my Jeep o to go with service here. The online options never confirmed appointments. But when I arrived for my appointment early they were able to get my Jeep on and have it completed in a timely manner. The service manager and techs were all very friendly and helpful. The waiting room was clean and had tables spread out for people to use without feeling crowded. More