AutoNation Chrysler Jeep West - Service Center

As always, Steve in the service department gave me outstanding service for my recent oil change. They are exceptionally busy, but Steve fit me in in my requested timeframe, greeted me with a hug, list outstanding service for my recent oil change. They are exceptionally busy, but Steve fit me in in my requested timeframe, greeted me with a hug, listened to and checked out my concerns, and wrapped up my service quickly. I always receive exceptional service from this department. Another service rep recognized me when I pulled up and made sure Steve knew I had arrived. This team, including Kevin the Service Manager, know me and treat me well. I value and appreciate the relationship I have with these guys ☺️ More

As promised. Same day major repair to drive train. Covered by warranty. Pleasant service Mgr. Same day major repair to drive train. Covered by warranty. Pleasant service Mgr. More

The work on my jeep was great. They seemed under staffed and as i spent 2.5hrs waiting for my jeep (routine maintenance chexkup. They seemed under staffed and as i spent 2.5hrs waiting for my jeep (routine maintenance chexkup. More

They seemed confused on pricing for fuel filter / install. Quoted 1 price then they tried to charge another and then settled on a lesser price. install. Quoted 1 price then they tried to charge another and then settled on a lesser price. More

Scheduling the appointment over the phone is the best way to go with service here. The online options never confirmed appointments. But when I arrived for my appointment early they were able to get my Jeep o to go with service here. The online options never confirmed appointments. But when I arrived for my appointment early they were able to get my Jeep on and have it completed in a timely manner. The service manager and techs were all very friendly and helpful. The waiting room was clean and had tables spread out for people to use without feeling crowded. More

Use CJWest service dept. for oil change and other needs. They are courteous, knowledgeable, and trustworthy. The assigned tech took me out for a test run just to make sure for oil change and other needs. They are courteous, knowledgeable, and trustworthy. The assigned tech took me out for a test run just to make sure that my Grand Cherokee was working to my standards. Thank you service desk crew. More

The only problem I have is it when you have an appointment do you still have to wait an hour and a half or more. Something I don’t remember much from the past, but at least it’s a comfortable atmo appointment do you still have to wait an hour and a half or more. Something I don’t remember much from the past, but at least it’s a comfortable atmosphere and people are very friendly. More

I took my Jeep in for an oil change and tire rotation. I had a concern about a squeaking sound coming from my brakes. They looked at the brakes, said they were just fine (thanks for being honest with me I had a concern about a squeaking sound coming from my brakes. They looked at the brakes, said they were just fine (thanks for being honest with me) and also found a screw in one of my tires and fixed that for me. It's important to me that I am treated with honesty, and they did just that. Thank you AutoNation Chrysler Jeep West. More

I was very happy with the service I received.I work the I was very happy with the service I received. I work the graveyard shift and due to the weather I had to stay there and wait for the service. I was I was very happy with the service I received. I work the graveyard shift and due to the weather I had to stay there and wait for the service. I was informed of the service update and kept informed on the wait time. I will always take my Jeep to this location for all services needed. More

The professionalism of the service department are unmatched. Always letting me know the status of my car and if there is any other problems I need to be concerned with and how to get it fix, with co unmatched. Always letting me know the status of my car and if there is any other problems I need to be concerned with and how to get it fix, with cost etc. Car is done on time and always comes back squared away. More