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AutoNation Chrysler Jeep West - Service Center

Golden, CO

4.7
578 Reviews

578 Reviews of AutoNation Chrysler Jeep West - Service Center

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September 26, 2021

Every time I take my car to the service center it’s one screw up after another! They do make good on their screwup but it’s the time and effort on my part to make it right. Also as part of the service I ha More

by emgeiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
Sep 28, 2021 -

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (303) 578-6104 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 20, 2021

Even though they couldn’t find the problem, they did an extremely meticulous job trying to find out what was wrong. Apparently the problem corrected itself before I even brought the Jeep down. There was no More

by WillyLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rubio, and Paul
Sep 24, 2021 -

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 13, 2021

Paul the assistant service manager and Kevin the manager are great to work with . I dropped off my Jeep Grand Cherokee for some repairs, the work was done very quickly and I could not be more impressed. More

by rwadelenertz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Hebert & Kevin Ramer
Sep 15, 2021 -

AutoNation Chrysler Jeep West responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2021

I have taken my jeep to GO since I purchased it and the previous owner did too. They are very courteous and thorough in my 65K mile check up. I like have one place to go for all my vehicle needs. More

by macks1250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Sep 15, 2021 -

AutoNation Chrysler Jeep West responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 10, 2021

Paul Herbert in Service and David Smyth in Parts are very good. Paul took care of the details and made sure everything was perfect. David made sure my parts were installed even though I missed the appointmen More

by Bryant.Sylvana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Herbert, David Smyth
Sep 15, 2021 -

AutoNation Chrysler Jeep West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 09, 2021

This dealership service department has done a really great job for me. I have a highly modified Wrangler which means I have to give specific additional instruction when I drop if off. They have always f More

by MarkY3130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 13, 2021 -

AutoNation Chrysler Jeep West responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Jeep West. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2021

Outstanding! What else is there so say? 25 word minimum so... great great great great great great great great great great great great great location! More

by Brianlourcey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson Johnson
Sep 11, 2021 -

AutoNation Chrysler Jeep West responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2021

I had a pre trip check up on my Jeep and everyone involved in this was prompt and courteous . Both my husband and I were very impressed More

by vdjones3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Johnson: Joshua Savage
Sep 09, 2021 -

AutoNation Chrysler Jeep West responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2021

I highly recommend this dealership. I recently had a dead battery and they got me in same day and within 1 hour I had a new battery. Thank car travel daily for my job so 1 day is crucial with no vehicle. I More

by kellychapin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Jeb and like
Sep 09, 2021 -

AutoNation Chrysler Jeep West responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chrysler Jeep West and we hope to be of service again in the future.

September 06, 2021

I asked for a quote for new brakes, the machine replaced my brakes without my okay, and then on my drive home, my brakes stop working. Now my jeep doesn't run correctly. I won't be taking my jeep to them e More

by jessicaecrabtree
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin
Sep 09, 2021 -

AutoNation Chrysler Jeep West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6104 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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