AutoNation Chrysler Jeep West - Service Center
Golden, CO
581 Reviews of AutoNation Chrysler Jeep West - Service Center
I went to two other Jeep dealerships on a Mopar warranty issue for struts and was met with unprofessional attitudes and responses. Daniel R. at Jeep West was immediately able to find the warranty and provid issue for struts and was met with unprofessional attitudes and responses. Daniel R. at Jeep West was immediately able to find the warranty and provided me with helpful information and professional service other dealerships did not. He kept me informed of delays that occurred and when the car was finished gave me important information about dealing with Mopar warranty delays for future use. More
The only reason this dealership is getting 5 starts from me is because of people like Paul at Jeep West. He really knows what customer service should be an stands by his word to follow up and follow thru. T me is because of people like Paul at Jeep West. He really knows what customer service should be an stands by his word to follow up and follow thru. Thank you Paul for changing my initial perspective - More
The service was great, and the technician, Daniel kept me up to date. However, I was told that the service center offered a shuttle bus to anywhere within a 10 mile radius by the customer service phone repr up to date. However, I was told that the service center offered a shuttle bus to anywhere within a 10 mile radius by the customer service phone representative when making the appointment. I planned my drop off around this and when I arrived on site, I was told that this service did not exist and was forced to take an Uber to get to work. If the dealership is going to use non-local customer service reps, their information needs to be 100% correct. More