AutoNation Dodge Ram Broadway - Service Center

Took my truck to these "mechanics" to fix a transmission issue. My trans would over heat and leave me and my family stranded most of the time in the mountains or on the side of a busy highway. Took the truc issue. My trans would over heat and leave me and my family stranded most of the time in the mountains or on the side of a busy highway. Took the truck in and delt with Mike, they did a software update. Took the truck out the next day and trans over heated again. Called Mike back on the phone he said bring it in again. Took the truck back they drove it in town (which i told them it would never break doing that) 60 miles or so and said there is nothing wrong. At this point Mike told me my truck had to break more frequently for them to be able to fix it. What kind of mechanic can't pull a code and fix a problem? Especially when they have all of the Chrysler information and computers. I took the truck home and diagnosed it myself it took all of 15 minutes and found it to be the 7th gear shift solenoid. So i am pissed at this point because my truck has left me stranded 6 times so far. So i go into the dealer heated asking to talk to a service manager because Mike is not helping, come to find out Mike is the xxxx service manager. The next time my truck broke on me it got to 287 degrees and shut down on me. Took it back now they finally are going to fix it whew. Get a call a few days later the warranty company is only going to pay $165 an hour ONLY!! Also they are quoting 6.9 hours for a trans swap and cooler flush per ALLdata. Christian told me it would be closer to 13 hours at $265 an hour and that they would not work on my truck unless they changed the cooler at an additional cost to me. He also told me that Chrysler does not allow them to flush anything that they can only change parts. I took my truck down Broadway to another shop and it was fixed in a day, they rebuilt the trans, and flushed the cooler all for the price the warranty company quoted. All in all total bill of $3800. This place was charging closer to $13000. Icing on the cake is that with my warranty i am supposed to pay $100 for a completely fixed truck and with this place i am paying $200 for "diag" when i was the one that diagnosed it!! and it's not fixed. More

Alan in the service department is amazing! He got my truck in, got it diagnosed and fixed as quickly as possible. The service department is clean and neat, the technicians are friendly and res He got my truck in, got it diagnosed and fixed as quickly as possible. The service department is clean and neat, the technicians are friendly and respectful! I will most definitely use them for service on my vehicle again. I highly recommend Brandon dodge service! More

It offers great service and are always down to help with anything. They answer any questions you have or concerns. anything. They answer any questions you have or concerns. More

Went to website and inquired about used truck listed. Setup appointment test drove a couple trucks. Found one that we like and fit our budget. Process went smooth. Hannah was awesome!! Setup appointment test drove a couple trucks. Found one that we like and fit our budget. Process went smooth. Hannah was awesome!! More

Julian was awesome he helped my son with buying his first car if you want honesty and a pleasant experience purchasing a car Julian Price is your go to guy thank you Julian and the Brandon Dodge team. car if you want honesty and a pleasant experience purchasing a car Julian Price is your go to guy thank you Julian and the Brandon Dodge team. More

Andy was totally great! Got me exactly what i wanted for an amazing deal. He was Knowledgeable about everything i needed answered. Great day indeed. an amazing deal. He was Knowledgeable about everything i needed answered. Great day indeed. More

Alan Taylor in the service dept is the ABSOLUTE BEST!! We purchased our Charger here in February 2018 from Jim Shadrick, who's awesome as well, but I wrote him a review already; this shout out is for Alan. ; purchased our Charger here in February 2018 from Jim Shadrick, who's awesome as well, but I wrote him a review already; this shout out is for Alan. ;) Over the years, we've brought it in for service & Alan always goes above and beyond to take care of us. We never question the repairs that need to be made, he communicates problems clearly & is super accommodating More

Repairs on 2006 Honda Odyssey Working with Christian Marquis was an outstanding way to have repairs. He is knowledgeable, reassuring, and helpful with so much information. I felt v Working with Christian Marquis was an outstanding way to have repairs. He is knowledgeable, reassuring, and helpful with so much information. I felt very confident in knowing my car would be well taken care of. He went beyond service for the car by helping me make arrangements to get the car there for repair. I was stranded and needed help to know what to do. He responded very positively and talked me thru the steps to take. Repairs were done in a timely way and efficiently. I highly recommend Brandon Dodge for auto repair. More

The best of the best!!! I came in for an oil change and left with an upgrade for my Durango! Sidney and I connected right off the bat. Everything was a smooth process! I very much appreciate Sidney for wor left with an upgrade for my Durango! Sidney and I connected right off the bat. Everything was a smooth process! I very much appreciate Sidney for working out a sweet deal. If want an upgrade on your Durango come see my guy Sidney! You leave here with no regrets! More

Hannah Barber was an excellent sales person very helpful thank you so much Hannah I was able to get the truck that I wanted and I’m real happy with it thank you so much Hannah I was able to get the truck that I wanted and I’m real happy with it More