AutoNation Dodge Ram Colorado Springs - Service Center

Well, I already completed this once, and ended up getting kicked out before I could submit it, so let me try this again, since I really do want to say how great this dealership is, and the people who helped kicked out before I could submit it, so let me try this again, since I really do want to say how great this dealership is, and the people who helped me, it was a wonderful experience. I did not come there to buy a car, but to make an appt for recall work on my Jeep, so the fact that I came away with the car of my dreams is amazing to me, and I have to thank Johnny for that, for going out of his way to find it for me. I have wanted a Nissan Xterra forever, and they had an older model, older than my trade in, and only 2WD, which I just couldn't do, so Johnny found one that had just come in that day and was still in the back getting safety checked, it wasn't even on the lot yet, it was a 2011, 4WD, everything I wanted, I saw it, and it was love at first sight. Ian helped me all day to find a car I liked, well into the evening, and we went on three test drives, but I'm very picky, and this would be my last vehicle, hopefully. He was so nice, and patient with me, and really tried to find the right vehicle for me, he's a very good salesman, and so helpful. It was only his 3rd day, so Jeff came and helped him with paperwork and getting my info, etc., very knowledgeable, and a great guy, made sure everything was right, and then walked me to get the financing paperwork done. Luis came and explained some on the info to me, and Doug did my financing paperwork, they both had minimal parts in my personal experience, but they were both very nice. I had to come back the next day to bring some paperwork and get some items I left in my Jeep, and Jeff actually met me at my car, I was impressed. We took care of the paperwork, then drove to my car, and he got everything for me. Everyone has been so nice and helpful, I'm almost sad to have the whole experience end, but I have my dream car, so it's a happy good-by. I would whole heartedly recommend this dealership. More

Just went in to have our 2008 2500 Dodge Ram serviced, the 30,000 mile service. Went into the showroom and looked at the 2012 3500 Longhorn, was so surprised by the interior. Was not intending to buy a ne the 30,000 mile service. Went into the showroom and looked at the 2012 3500 Longhorn, was so surprised by the interior. Was not intending to buy a new truck, especially from THIS dealership. In 2008 when we purchased the 2500 it was a horrible experience. Our salesman was sooo pushy and rude, should have walked out then. We realized, after getting home that the verbal deal we had made was not what we signed on the paperwork, it was such a rushed process during signing. We went back into the dealership the next morning ready to just give the 2500 back. They would not "cancel" the deal and instead gave us 1/2 off a few Mopar accessories. I have not had good things to say about the dealership since then, until now. When going in to pick up our 2500 after the service was done (yes we still had our truck serviced here, the service dept. has always been great, Pete is wonderful!)we went into the showroom again. We spoke to Lauren and informed her that we did love this 3500 truck BUT explained the 2008 experience, also it would have to be a "deal of a lifetime" for us to purchase anything from this dealership. She quickly had sales manager Paul involved. Let me just say that the two of them made up for everything we had gone through before. We bought the 2012 3500. Our deal was more than fair. We appreciated all the courtesy, kindness and even friendship we felt. I would now highly recommend Co Springs Dodge. Please go see Lauren and Paul, they'll treat you right--great people! More