AutoNation Dodge Ram Colorado Springs - Service Center

Dealership has been lacking ever since the original Colorado Springs Dodge Dealership transitioned to Auto Nation. Auto Nation is trying to catch up but getting appointments and needing an appointment Colorado Springs Dodge Dealership transitioned to Auto Nation. Auto Nation is trying to catch up but getting appointments and needing an appointment for an oil change when drive ups was the standard in the past is frustrating. Many great people left Dodge when Auto Nation took over. Auto Nation is still behind the 8 Ball for service and it seems many steps are forgotten to be accomplished even when you’re told your car is ready for pickup??? Getting recalls completed is a nightmare. Of the 3 recalls I’ve received on my 2500 RAM diesel only one has been completed after waiting more than a year??? Really! I’m thinking my next truck will be a Chevrolet unless things get better, but worse seems to be the direction currently. Heck Colorado Dodge Auto Nation couldn’t even remain status quo in service from the Colorado Springs Dodge Days. More

The service writer was courteous and helpful. The work was done without delay. All issues were explained fully. The work was done without delay. All issues were explained fully. More

Overall customer service was great! My truck was serviced in a timely manner and I was on my way. I'll definitely be back for additional services. My truck was serviced in a timely manner and I was on my way. I'll definitely be back for additional services. More

Doesn’t know the meaning of service appointment. Took almost 9 hours for an oil change that was scheduled 2 weeks in advance. Just an oil change…9 HOURS and I had an appointment. Took almost 9 hours for an oil change that was scheduled 2 weeks in advance. Just an oil change…9 HOURS and I had an appointment. More

Your service department does not care about there customers. Will not answer the questions on the and do not call you back. Had to show up in person to get answers. Then only to be told the part is customers. Will not answer the questions on the and do not call you back. Had to show up in person to get answers. Then only to be told the part is not under warranty when in fact it was. More

The person handling my service was not available, so someone else jumped in and got me checked in and checked out quickly. someone else jumped in and got me checked in and checked out quickly. More

I had great experience and to include great customer service. When bring my 2018 ram in for service. service. When bring my 2018 ram in for service. More

Oil service and tire rotation. All good expect for TPMS was never reset not good All good expect for TPMS was never reset not good More

Very attentive to our concerns. We were provided service progress updates as well as additional potential concerns. We were provided service progress updates as well as additional potential concerns. More

Great service easy to deal with took care of me. The new manager is amazing The new manager is amazing More