Back

AutoNation Dodge Ram Colorado Springs - Service Center

Colorado Springs, CO

3.5
202 Reviews

202 Reviews of AutoNation Dodge Ram Colorado Springs - Service Center

Sort by
August 20, 2023

The person handling my service was not available, so someone else jumped in and got me checked in and checked out quickly. More

by bz_cl2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Joel Garbe
Aug 23, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2023

I had great experience and to include great customer service. When bring my 2018 ram in for service. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Yates
Aug 21, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hello Kyle, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 15, 2023

Oil service and tire rotation. All good expect for TPMS was never reset not good More

by Big Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?? Not sure
Aug 17, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

Very attentive to our concerns. We were provided service progress updates as well as additional potential concerns. More

by E.D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 19, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 12, 2023

Great service easy to deal with took care of me. The new manager is amazing More

by Tar6689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Joel Garbe
Aug 14, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 12, 2023

Dropped truck off night before, in time to. have it in garage. Had appointment for 0715 next morning. Called next evening at 5 to find out status since I hadn't heard anything all day. Found More

by wjr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Aug 14, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Dodge Ram Colorado Springs take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (719) 653-0652 to discuss what we can do to help.

August 12, 2023

The service on the service side is very poor, they seem to be unorganized and do not communicate with the customer at all. When I had my truck looked at for a strange sound, I actually had to get a ride to More

by Wayne.Humphrey33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim service writer
Aug 14, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi Wayne, we are deeply disappointed by your experience at AutoNation Dodge Ram Colorado Springs. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (719) 653-0652 -- we hope to hear from you soon.

August 11, 2023

The service and face to face contact was great. Not being able to talk to a real person over the phone was aggravating. I began to look for other Dodge dealers for my repairs. I would recommend usi More

by don.distefano
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 14, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 08, 2023

They left my wife stranded appt. At 9:00am mechanics went home i called at 5:24 they close at 6:00 thank god I finally got through, call center in Texas. Service advisor cannot be fo More

by danpambeissel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
August 08, 2023

This dealerships service has seriously degraded since Auto Nation took over. Recommend finding some place better. I dropped off my vehicle the night before a scheduled appointment. Called them the day of More

by tovercashier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Nichols
Aug 11, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Dodge Ram Colorado Springs take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (719) 653-0652 -- we hope to hear from you soon.

...
6
...