AutoNation Dodge Ram Colorado Springs - Service Center
Colorado Springs, CO
202 Reviews of AutoNation Dodge Ram Colorado Springs - Service Center
We had a very pleasant time when purchasing our vehicle through the autonation dealership so I already knew that their service department wouldn’t disappoint, they were great! Overall that dealership is th through the autonation dealership so I already knew that their service department wouldn’t disappoint, they were great! Overall that dealership is the best. More
AutoNation has always done a great job of getting things done for my truck in a timely manor and stays in touch on what needs to be done. Thanks!!! done for my truck in a timely manor and stays in touch on what needs to be done. Thanks!!! More
Usually no problem with service but this past oil change, did not go as well. Took over 30 minutes to check in and even longer to check out. Wanted to buy an oil package but they couldn't figure out how to did not go as well. Took over 30 minutes to check in and even longer to check out. Wanted to buy an oil package but they couldn't figure out how to do it. No oil change reminder on the windshield either. The old one was left on the windshield. I know there was an ownership change but that was a while ago. Everyone seems to have computer problems, still. The servicewriter was very friendly and helpful but things just took way to long. More
Amazing, helpful, caring and gets the job done! I bought my car from them and take my car there for service. Always taken care of with care and always answers my questions! Kerp.up.the great work! I bought my car from them and take my car there for service. Always taken care of with care and always answers my questions! Kerp.up.the great work! More
I made an appointment for my 15,000 mile oil change and they were ready for me. All the work was done in a timely manner and was finished in less time than I thought. A complete listing of all the work tha they were ready for me. All the work was done in a timely manner and was finished in less time than I thought. A complete listing of all the work that was done, and the charge for the service was less than I expected. I highly recommend this location for automotive experience. More
Wow - this place is outrageous. After going to this dealership 3 TIMES for not starting you think they would have gotten to the root of the problem. Well turns out that after the w After going to this dealership 3 TIMES for not starting you think they would have gotten to the root of the problem. Well turns out that after the warranty problems being fixed (exhaust leak, shifter locked, new battery, and leaking manifolds) this truck would be a champ. Well turns out I had to take it back 2 days after getting it back for manifold problems. At first I called and spoke to Lisa the service manager. She was very helpful and great to work with at first. Then when I get my truck back and a couple days later I’m told it was a loose bolt from the starter. Now after having my truck there 3 separate times for it not starting you’d think this would have been caught early on and not impeded my day shortly after picking my truck up two days prior. Well I try to speak with Lisa and left her voice mails to talk about how this problem was 1 never corrected or 2 could this could have been a mere mistake with the tech when replacing my manifolds or when I paid to have my batter replaced ($440 dollars later). I felt $220 for a loose screw adjustment and three times prior was a little uncalled for. Had she called me back and spoken to me like a supervisor should, there could have been an understanding but I’m left with no response. The advisor couldn’t tell me anything else either. I use to like this dealership but after this I will be taking my business somewhere else. The standards are just not up to par with what I call customer satisfaction. More
Took vehicle in for service. Wanted to fix driver's side axle, and check brakes. Said brakes were fine but have an oil leak from oil pan gasket. Fixed the axle and oil pan leak. Wanted to fix driver's side axle, and check brakes. Said brakes were fine but have an oil leak from oil pan gasket. Fixed the axle and oil pan leak. A couple of days later, we had rain and brakes were grinding. Will take it back later after getting some more money for this fix. Service was quick, but still costed a bunch of money. More